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Ami: Composite Technologies To Meet New Demands In Sales And Customer Service

Learn how advanced meter infrastructure (AMI) is gaining a foothold in energy markets -- and how utilities can use enterprise SOA and the SAP NetWeaver platform to innovate sales and customer service with AMI.

Read the White Paper

Enterprise Asset Management with SAP for Utilities

	Find out how SAP Mobile Asset Management allows utility field engineers to access, enter, and share information from any location using any mobile device. Read how (PDF, 93 KB).
	Improve operational efficiencies, adopt strategic sourcing, establish closer collaboration with suppliers, and achieve fully centralised sourcing with SAP SRM. See how (PDF, 170 KB).

Customer Care and Billing with SAP for Utilities

	SAP for Utilities helps mitigate the risk of delayed payments and bad-debt losses, increase efficiencies, and build customer relationships. Learn about credit and collections management (PDF, 101 KB).
	SAP is in a unique position to offer a flexible and integrated set of solutions with comprehensive support for customer care and billing processes. Find out how (PDF, 504 KB).

Join SAP Developer Network

Evaluating SAP solutions from a technical perspective? Your IT staff will find a wealth of information in SDN.

Learn more about SDN.

Join the SAP For Utilities Community

Share best practices, enter utilities-specific discussions, and request advice about business strategies and solutions.

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Talk to us about our solutions. You can:

Solutions for Power Generation and Water Companies

Power generation utilities balance a multitude of risks related to business, operations, legal, tax, regulation, environment, health, and safety. SAP can help you achieve sustainable asset performance at the lowest possible costs. See how (PDF, 2 MB).

Like the water you deliver to the world, the water industry never stops moving toward operational excellence. To get you there, SAP for Utilities supports the critical processes that keep your company running. Learn how (PDF, 977 KB).

New Products Spotlight

	Duet Software Duet software, the joint product for use with Microsoft Office and SAP, synchronises productivity and enterprise applications. View the demo.
	CRM On-Demand SAP CRM on-demand solutions provide easy Web access to CRM functionality -- and a seamless on-ramp to SAP CRM. Read the details (PDF, 173 KB).
	Governance, Risk, and Compliance SAP solutions for GRC help forward-thinking organisations define and deliver an integrated GRC strategy. See how (PDF, 220 KB). Log-in required.

Business management software

Business management software isn’t one size fits all. For large companies we offer ERP software and CRM software. For medium sized companies we have SAP All-in-One business solutions. And for small companies we have SAP Business One, our small business software.