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Executive Summary
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True End-To-End Process Support With More Flexibility

SAP for Utilities employs more than 30 years of industry experience to deliver true end-to-end process support. Leveraging enterprise SOA and the SAP NetWeaver platform, SAP for Utilities drives business and market standardisation with more flexibility for regulatory changes. More than 1,000 electric, gas, and water utilities in 70 countries run SAP software.

Role-Specific Business Process Support with SAP for Utilities

SAP for Utilities solutions support role-specific business processes in the utilities industry, addressing the needs of:


Customer Successes

Petróleos de Venezuela Returns Inhouse
This innovative gas utility brought its outsourced transaction operations back inhouse using SAP for Utilities -- and reduced costs, improved customer service, and achieved ROI in 30 days. Read details (PDF, 197 KB).
Stadtwerke Düsseldorf Cuts Costs with SAP
This German utility company implemented SAP NetWeaver Application Server to improve efficiency, reduce costs, and standardise its IT landscape -- and can now offer its suppliers greater transparency. Read more (PDF, 197 KB).
EnBW Manages IT Support with SAP
EnBW Energie established compliance for its service processes -- and achieved 80% resolution of service requests during initial calls using the SAP Service and Asset Management solution. Read details (PDF, 185 KB).
Meeting RWE Masters the Challenge of Early Adoption
When international utility, RWE Group, introduced SAP Strategic Enterprise Management to harmonise groupwide consolidation and planning, SAP Safeguarding mitigated the technical risks. Read the success story (PDF, 332 KB).
Man on server Faster, Transparent Reporting with SAP BI
Faced with new challenges from industry deregulation, E.ON IS group responded to demands for comprehensive sales and financial reporting by turning to SAP for a best-of-breed solution. Learn more (PDF, 136 KB).

SAP for Utilities Solution Perspectives

Man on the phone Optimise Credit and Collections Management
German utilities provider Stadtwerke Düsseldorf reduced the turnover period for collecting outstanding debt by 13 days with the SAP for Utilities solution portfolio. Read the WorldPower 2006 article (PDF, 576 KB).
Lab worker Dock onto SAP Systems
German energy service provider Badenova is tapping new-found potential from its grid construction and maintenance operations, using the SAP xMAM composite application. Read the WorldPower 2006 article (PDF, 1 MB).

Contact Us

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BEST-RUN NOW PACKAGES

Discover how these 18 solutions can help you become leaner, financially stronger and more competitive.


CREATE BUSINESS VALUE

How can you best respond to thrive in today’s business environment?

SAP Business Maps for Utilities

Man in office Learn how SAP solutions can support your business processes.


SAP Events

International Enterprise Asset Management Conference for Utilities
March 3-5, 2009 in Barcelona
Register now!

SAPPHIRE 2008
Visit SAPPHIRE Online for replays of presentations, keynotes and announcements


SAP Business Community

Join SAP Business Community, where SAP experts, customers, and business leaders exchange insights and solve problems.

Register for SAP Business Community.

Business management software

Business management software isn’t one size fits all. For large companies we offer ERP software and CRM software. For medium sized companies we have SAP All-in-One business solutions. And for small companies we have SAP Business One, our small business software.


Want to learn more? Contact the SAP sales office nearest you.

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