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Sap For Telecommunications: Delivering A World-Class Solution For Convergence

With functionality spanning CRM and convergent invoicing, SAP for Telecommunications is a comprehensive solution set that delivers a single view of the customer across the enterprise, bundled products and services across multiple divisions and silos, a single Web self-service portal across multiple divisions -- and most importantly, one consolidated bill to customers.

Customer Financials Management

	Telecom Financials Management See how SAP Customer Financials Management for Telecommunications helps you resolve customers' financial issues. Read more (PDF, 153 KB).
	Revenue Management Consider why Deutsche Telekom is using SAP RM-CA to support payment processing and collections. Read the IDC study (PDF, 241 KB). Log-in required.
	Credit and Collections See how SAP solutions can help you take early action against defaulters to reduce risk and decrease DSO and bad debt. Learn more (PDF, 90 KB).
	Invoice Expediting Telecommunications giant mobilcom uses SAP for Telecommunications to expedite invoicing for 2.4 million customers. Read details (PDF, 179 KB).

Customer Successes

Ericsson: Managing Master Data
Find out how Ericsson is using SAP NetWeaver and enterprise service-oriented architecture to improve the consistency of master data and rapidly deploy and modify composite applications. Watch the video.

Dealer Management

SAP for Telecommunications provides the full range of dealer management capabilities your business depends on for success. Get an overview (PDF, 426 KB). Log-in required.

The need to optimise sales processes was one reason Germany's leading mobile telecommunications provider turned to SAP CRM. Read the full story (PDF, 327 KB). Log-in required.

Learn how E-Plus launched a state-of-the-art, integrated dealer management portal backed by SAP CRM. Read the full story (PDF, 267 KB). Log-in required.

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SAP Business Maps for Telecommunications

See how SAP solutions can support companywide business processes.

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Join SAP Developer Network

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New Products Spotlight

Duet Software
Duet software, the joint product for use with Microsoft Office and SAP, synchronises productivity and enterprise applications. View the demo.

Support from SAP Netweaver

Built on SAP NetWeaver and SOA-compliant, SAP solutions provide a flexible IT infrastructure for integrating new processes with current ones. Learn how (PDF, 58 KB). Log-in required.

India's largest wireline service provider is surviving in a high growth, ultracompetitive market thanks to SAP NetWeaver BI. Read the full story (PDF, 284 KB). Log-in required.

Business management software

Business management software isn’t one size fits all. For large companies we offer ERP software and CRM software. For medium sized companies we have SAP All-in-One business solutions. And for small companies we have SAP Business One, our small business software.