Executive Summary

Services

Financing

Learn how SAP enables service providers across the telecommunications and media industries to respond to key business trends, such as convergence and consolidation. Presentations from the SAP Infodays for Communication Service Providers conference offer a wealth of information on how to achieve customer centricity with new SAP solutions.

Access Conference Presentations

SAP for Telecommunications: Enabling Today and Building for Tomorrow

SAP for Telecommunications is a market-leading solution that supports end-to-end enterprise business processes for wireline, wireless, cable, satellite, and various other specific industry sub-segments. With 81% of the top 500 telecommunications service providers as a customer base, and with proven success stories, SAP provides a compelling solution for your business.

Learn about these business processes supported by SAP for Telecommunications:

Customer Successes

	Ericsson: Managing Master Data Find out how Ericsson is using SAP NetWeaver and enterprise service-oriented architecture to improve the consistency of master data and rapidly deploy and modify composite applications. Watch the video.
	Aircel Implements State-of-the-Art HR Software Indian telecommunications provider Aircel introduced a single HR packaged solution comprising SAP software and SAP Consulting services -- and streamlined key processes with significantly reduced manual effort. Learn more (PDF, 313 KB).
	E-Plus Mobilfunk Launches Portal Germany's third-largest mobile network operator launched a state-of-the-art, integrated dealer management portal backed by SAP Customer Relationship Managment. Read the full story (PDF, 267 KB). Log-in required.
	Mobilcom Expedites Invoices for Millions German telecommunications giant mobilcom implemented SAP for Telecommunications to expedite invoicing for 2.4 million customers -- while using SAP portal technology and ERP software. Read details (PDF, 179 KB).
Watch customer videos.

Additional Resources

	Customer Financials Management Consider how SAP Customer Financials Management for Telecommunications helps you deal effectively with customers on all types of financial issues. Read the solution brief (PDF, 153 KB).
	Convergent Invoicing Achieving success in today's telecommunications industry includes achieving a single view of the customer by aggregating billing data across multiple systems. Learn more (PDF, 238 KB). Log-in required.
	Credit and Collections Management See how SAP for Telecommunications solutions can help you take early action against defaulters to reduce risk and decrease days sales outstanding (DSO) and bad debt. Read the solution brief (PDF, 90 KB).

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