Inspiring Shoppers to Return Again and Again
Retail is a tough business. The rules of retail management have changed, and the challenges mount daily from the pressures and opportunities of global e-commerce to the unpredictable shifts in consumer tastes.
Growth and profitability require a deeper understanding of shoppers, the information and tools to anticipate and fulfill their needs, and the insight to inspire them to return again and again.
Find out how to inspire customer loyalty -- and ensure your own success. Read the solution brief (PDF, 93 KB).
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How Agile Retailers Are Inspiring Customers
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Homebase
Learn how Homebase implemented an SAP-based platform that enabled it to increase efficiency and flexibility, adapt quickly
and introduce new technologies.
View the success video
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The Body Shop
SAP for Retail is proving the natural choice for The Body Shop as the body care specialist creates consistent business processes across its global retail operations.
View the success video
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Office Max Case Study
This agile retailer -- a leading supplier of office supplies and equipment -- lowered inventory levels, improved in-stock rates, reduced labor costs and decreased long-term debt.
Read the case study (PDF, 257 KB). Log-in required.
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Succeeding in the New Retail Environment
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"Retailing in the Global Marketplace" Webcast
Innovative retailers are growing, finding new customer and new markets. They're making the new speed of retailing work for them. Learn how the emerging markets offer a new set of customers for retailers -- and a new set of challenges.
Watch the Webcast. Log-in required.
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Best Practices: "The Old Pillars of New Retailing", Harvard Business School Press
The best retailers lay a foundation for success by creating customer value in a handful of fundamental ways.
Download the paper (PDF, 331 KB). Log-in required.
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