SAPs integrated solution for local government enables councils to respond to the changing public service agenda, where their responsibilities are increasingly complex and linked with other agencies.

Community leadership, modernisation, best value, economic development, social inclusion, e-government and the delivery of quality services in an open and accessible manner rely on providing information swiftly, efficiently and effectively.

SAP provides councils with the power of technology, backed by the understanding of the challenges that the public sector faces today and a proven track record in delivering best practice for local government in:

• Supporting Service Delivery - SAPs solutions provide technology to enable local government to improve its service to citizens and business, with significant cost savings and increased electronic delivery.
• Better Information - By providing accurate information from integrated processes, SAP solutions show councils where they are incurring costs and using resources, enabling informed decision making and scrutiny.
• Communications - Improved information enables citizens to successfully engage with their council using multiple channels - the internet, call centre, digital TV, or one-stop shop.
• E-government - SAP provides the framework upon which local authorities can deliver e-government.

By integrating information and using Workflow technology, the SAP solution enables a council to work step by step towards a web-based administration, and to build on current software applications until it has its own comprehensive and tailored e-government solution.

SAP end-to-end solutions enable councils to work more efficiently and cost-effectively and focus on their business - delivering high quality services to their citizens.

To find out more about SAPs solution, follow the links below:

• SAP Customer Relationship Management
• SAP Financials
• SAP Human Resources
• SAP Supply Chain Management
• Financial Controlling in the Public Sector
• SAP Single Citizen Account
• Financial Accounting and Funds Management
• Budget Management
• Tax and Revenue Management (4 Pages)
• Tax and Revenue Management (20 Pages)
• Records Management
• SAP Human Resources in the Public Sector