Future-proof your insurance business with flexible insurance management software

Financial Asset Management

Increase your return on investment, minimise risk and ensure compliance with a centralised platform for portfolio administration.

• Provide up-to-the-minute analytics to improve decision making
• Integrate processes and multi-ledger capabilities for multiple GAAP accounting
• Use an analytical and risk reporting framework on a comprehensive data platform
• Reduce risk with a security and authorisation mechanism

Solution Brief: Financial Asset Management for Insurance Companies

Manage Risk and Compliance

Maximise strategic and operational performance – and proactively mitigate business risk – through cost-effective management of regulatory and policy compliance.

• Synchronise the management of financial, operational and compliance risks
• Proactively identify and manage risks before they can have an impact
• Automate risk monitoring across end-to-end processes
• Identify and mitigate risks through the entire insurance product lifecycle
• Comply with Solvency II regulations through analytics and increased data transparency

Thought Leadership: Best's Review (log-in required)

Reinsurance Management for Primary Insurers

Smooth demand peeks and optimise capacity by strategically managing reinsurance coverage. Boost accounting operations efficiency and improve financial reports.

• Integrate reinsurance treaty administration and accounting as part of your process
• Provide full functions for all types reinsurance coverages in all business lines
• Adopt corporate and external reporting requirements
• Get real-time data access across your entire reinsured portfolio

Reinsurance Management for Reinsurers and Retrocessionaires

Reduce your total cost of ownership and improve risk management across the reinsurance lifecycle with support for a broad range of core processes.

• Get a holistic view of reinsurance coverage and parties involved
• Use consistent, clear data for treaty administration and accounting
• Improve compliance with regulatory and rating agencies
• Prepare financial statements according to common accounting principles

Claims Management

Integrate your claims management processes across departments and lines of business to enable timely claims processing – and a positive customer experience.

• Settle claims faster across multiple channels with fewer touches – or none at all
• Make better decisions thanks to deeper analytics
• Gain the agility to improve claims management as business and technology evolve
• Take advantage of true end-to-end solutions that span functional boundaries

Solution Brief: Optimise Insurance Claims Performance Management

Policy Administration

Reduce time to market for tailored insurance products by automating and streamlining your policy administration processes.

• Manage multi-line products tailored to your customers and distribution channels
• React quickly to market demands with innovative, flexible product design options
• Issue policies and process changes and updates quickly and efficiently
• Improve inquiry processes across the complete policy lifecycle

Incentive and Commission Management

Drive profitable sales by optimising sales force operations, streamlining compensation and supporting a multi-channel strategy.

• Align your sales strategy with corporate goals
• Drive revenue by defining sales targets
• Increase sales revenue by creating powerful incentives for your sales force
• Improve margins through the sale of profitable products

Customer Service Contact Centre

Increase customer satisfaction by connecting processes across departments and empowering agents to provide proactive customer service.

• Get complete visibility into customer information with a unified data environment
• Enable contact centre reps to create first notice of loss and check claim status
• Make better decisions with real-time access to customer, claim and complaint status
• Improve customer service with guidelines to manage complaints and issue escalation

Marítima Seguros: Reduced Customer Service Complaints by 50%*

Marketing Campaign Management and Customer Segmentation

Effectively analyse, plan and execute all of your marketing activities through each customer touch point.

• Make personalised real-time offers through inbound marketing channels
• Plan strategic campaigns and provide multi-channel execution
• Solidify customer relationships with relevant, personalised interactions

Success Story: Ray Sigorta Expanded Sales Efforts

Sales Force Management

Provide the knowledge needed to turn customer insight into sales strategies that acquire, grow and retain profitable relationships.

• Offer tailored products to drive growth and exceed sales targets
• Give employees a 360-degree customer view to improve service
• Help management track, monitor and improve employee sales performance

Financial Performance Management

Discover how to invest in opportunities that allow you to control costs, determine the best strategy and use real-time data to make immediate adjustments.

• Make better financial decisions faster using real-time data
• Cascade your strategy across all levels of the insurance organisation
• Deliver accurate costing information to make informed decisions

Solution Brief: Empowering Finance Executives to Optimise Enterprise Performance

Accounting and Financial Close

Comply with evolving international accounting standards – while producing accurate quarterly and annual financial reports.

• Integrate and control all of your financial information
• Produce financial and management reports that instil confidence
• Centrally track all of your data across languages and currencies