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Breakout Sessions

July 15

Schedule at a glance
08.30 - 09.30 Registration & Coffee in the Exhibition Area
09.30 - 09.45 Welcome & Introduction - Tim Noble, Managing Director, SAP United Kingdom & Ireland
09.45 - 10.45 Keynote Presentation
Bill McDermott, Member of the Executive Board, SAP
10.45 - 11.30 Coffee Break in the Exhibition Area
11.30 - 13.00 Morning Breakouts
13.00 - 14.00 Lunch in the Exhibition Area
14.00 - 17.30 Afternoon Breakouts
15.30 - 16.00 Tea Break in Exhibition Area
17.30 hrs Close


SAP Industries
11.30 - 12.15

Retail Business Scenarios for Competitive Advantage
Richard Mills
Industry Principal, SAP UKI and
Helen Jones
EMEA Presales, SAP EMEA
This session will give Retailers an overview of how SAP can address key business challenges:
  • Retail Industry Update – What are key SAP Customers in Retailing achieving in the current climate?
  • Store Profitability – Learn how to maximise profitability, lower costs, proactively manage labour costs and increase store efficiency
  • Demand Management & Promotions – How you could improve productivity, obtain greater promotional effectiveness and forecast product and store-levels more accurately, to improve decisions and streamline the advertisement production process
  • POS – Hear how you can react to competitive pressure by quickly making changes to pricing rules and product promotions. How SAP Point of Sale applications enable you to leverage your investment in SAP solutions through perpetual integration reducing costs and improving information availability.
12.15 - 13.00

Improved Business Insight in Financial Services
Andy Hirst
Senior Director, Financial Services Industry Marketing, SAP
Facing uncertain markets, financial services firms are seeking ways to offer their customers more value to rebuild loyalty whilst developing ways to better forecast the future of their businesses. Learn how SAP BusinessObjects business intelligence software can help – including analytics for optimising the workforce, managing risk and compliance, and maximising customer retention, along with application-embedded dashboards for more informed decision-making.
14.00 - 14.45

The Challenges in Delivering Greater Efficiencies whilst Maintaining Effective Public Services Delivery
Simon Godfrey
SAP Public Sector Principal
Publication of the Treasury's Operational Efficiencies Programme (OEP) has mandated even tougher targets for all government organisations. How then can it be possible to continue to deliver service improvements against a backdrop of ever tighter financial settlements? Simon Godfrey, SAP's Public Sector Principal, will explain the critical role of technology in driving forward even greater change and the importance of the sector understanding that real pace is now needed to make necessary changes happen.
14.45 - 15.30

Enabling Lean Operations in a Challenging Economy
Patrick Crampton-Thomas
Global Field Operations Solutions Business Development,
Head of Business Suite, SAP
All companies are operating in a turbulent economic environment. Every dimension of business requires greater speed and efficiency. Ability to efficiently plan and execute as well as sense and respond to real-time signals is fast becoming a significant competitive advantage due to the following factors:
  • Networked economy
  • Increased pace of innovation
  • Global operational competitiveness
  • Regulatory compliance
  • Demand-driven business model
We will look at these factors and highlight how companies can respond faster and smarter to changing customer and market.
16.00 - 16.45

Using SAP CRM to Boost Business Sales
Kris McKenzie
Head of CRM , SAP
Customers have higher expectations and require more than relationship management from organizations today. SAP CRM is ranked in the Forrester wave as the number 1 solution for Sales Force Automation. In this session learn how the improved usability and features of SAP CRM can help drive your business.
16.45 - 17.30

Upgrade Strategy to Deliver Value with SAP Solutions
Mike Longden
Business Manager, EMEA Upgrade Competency Center, SAP
Why should I upgrade? When should I upgrade? Is it difficult? Who can help?  The key to determining an optimal SAP upgrade strategy for your business is understanding the value that it will provide and the risks mitigated. These issues and more will be addressed in this session from the Global Upgrade Competency Center.
 

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