Ortak destek faaliyeti yürütebilmek için SAP iki farklı çalışma modeli önerir. Bu modeller bölgesel veya global olarak uygulanabilir.

Business Models
	Cooperation	Joint Business	Service Deliverables
Type 1: Deliver Consulting Packages	Partner delivers consulting packages. SAP provides back-office support and quality assurance.	Partner charges the customer. Partner pays according to license use or flat fee per package.	Consulting packages: Application operations Data management and archiving Technical interface analysis SQL statement cache analysis Storage subsystem optimization System operations Technical optimization of customer programs Technical process optimization
Type 2: Support Service Delivery Subcontracted to Support Partner	Partner delivers support services and consulting packages	SAP reimburses the partner per session, package, consulting day, or message	Support services: EarlyWatch Service GoingLive Services Support consulting: Assessments Reviews Storage subsystem optimization