|
Partner Commitments
|
SAP Partner - Software
|
SAP Global Partner - Software
|
| Executive sponsorship |
If applicable |
Required |
| Partner management |
Single point of contact |
Single point of contact |
| Minimum commitment period |
24 months |
24 months |
| Stated commitment to SAP solutions |
Required |
Required |
| Specific contacts in sales/marketing, development,
business development, and support |
In country where product is marketed |
For global and all supported regions and/or
countries |
| Escalation management and dedicated support
infrastructure |
In regions where product is marketed |
For global and all supported regions and/or
countries |
| Dedicated SAP practice (support, pre-sales,
and consultants) |
Recommended |
Required |
| SAP access to partner's marketing events |
If applicable |
Required |
| Access to partner's software |
Recommended |
Required |
| Maintain stable, reliable, and up-to-date
integration with SAP software |
Required within nine months after SAP's
recommendation |
Required within nine months after SAP's
recommendation |
| SAP-approved integration of all relevant
partner product portfolio within fixed timeframe |
Required |
Required |
| Commitment to use only SAP-endorsed integration
technology for all SAP interface implementations |
Required |
Required |
| Cooperative Support Agreement |
Optional |
Optional |
| Support Alliance Agreement |
Not applicable |
By invitation |
| Joint business planning and execution |
Optional |
Required |
| Joint Sales Engagement (JSE) Program |
No |
If applicable |
| Market development fund |
If applicable |
Recommended |
| Dedicated SAP sales reps |
If applicable |
Recommended |
|
SAP
Commitments
|
SAP Partner - Software
|
SAP Global Partner - Software
|
| Sponsorship |
If applicable |
SAP executive level |
| Partner management |
softwarepartner@sap.com, SAP Service Marketplace,
optional point of contact in local SP teams |
Single point of contact |
| Minimum commitment period |
24 months |
24 months |
| Duration of partnership |
Annual renewal based on mutual agreement |
Annual renewal based on mutual agreement |
| Listing in Partner Directory |
As SAP Partner - Software |
As SAP Global Partner - Software |
| Rights to use SAP partner logos |
SAP Partner - Software |
SAP Global Partner - Software |
| Test and demo license |
Test and demo license |
Global test and demo license |
| Access to SAP Service Marketplace |
Yes |
Yes |
| Access to SAP marketing events |
Yes |
Yes |
| Integration training/consulting |
Priced according to Partner Terms & Conditions and fees |
Priced according to Partner Terms & Conditions and fees |
| Customer Training |
Priced according to Partner Terms & Conditions and fees |
Priced according to Partner Terms & Conditions and fees |
| SAP Solution Academy |
Priced according to Partner Terms & Conditions and fees |
Priced according to Partner Terms & Conditions and fees |
| Joint marketing |
If applicable |
If applicable |
| Joint business planning and execution |
If applicable |
If applicable |
| Joint Sales Engagement (JSE) Program |
No |
If applicable |
| Market development fund |
If applicable |
Optional |
| Quality assurance of SAP interfaces |
Yes |
Yes |