İş ortaklığından sağlanacak faydaların optimize edilmesi amacıyla işbirliği ortak bazı hedefler ve ölçütlerle değerlendirilmelidir. Aşağıdaki tabloda SAP Eğitim İş Ortaklığı güncel hedef ve ölçütleri belirtilmiştir.
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Targets and Metrics
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SAP Partner - Education
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| Goals and objective in business plan |
Required |
| Service-level agreement |
Required |
| Key performance indicators |
Required. For example, revenue, profitability,
marketshare, course attendance |
| Customer satisfaction |
Required |
| Project status and escalation |
Required for development projects |
| Regular status meetings |
Required |
| Knowledge sharing |
Required |
| Compliance with mutual business goals |
Required |
| Continuous value generation for SAP and partner |
Required |
| Ongoing employee training |
Required |
| Feedback from SAP field operations in relevant
country |
Required |