İş ortaklığından sağlanacak faydaların optimize edilmesi amacıyla işbirliği ortak bazı hedefler ve ölçütlerle değerlendirilmelidir. Aşağıdaki tabloda SAP Servis İş Ortaklığı güncel hedef ve ölçütleri belirtilmiştir.

Targets & Metrics	SAP Partner - Services	SAP Alliance Partner - Services	SAP Global Partner - Services
Incremental/influenced revenue	Optional	Required	Required
Growth of customer references	Optional	Required	Required
Marketing and market development funds	Optional	Required	Required
Number of joint campaigns for global SAP initiatives	Optional	Optional	Required
Investment in training	Required	Required	Required
Number of escalations	Required	Required	Required
Number of trained and certified SAP resources	Required	Required	Required
Customer satisfaction rating	Not applicable	At least a rating of 7 on a scale from 1 (low) to 10 (high)	At least a rating of 7 on a scale from 1 (low) to 10 (high)