İş ortaklığından sağlanacak faydaların optimize edilmesi amacıyla işbirliği ortak bazı hedefler ve ölçütlerle değerlendirilmelidir. Aşağıdaki tabloda SAP Servis İş Ortaklığı güncel hedef ve ölçütleri belirtilmiştir.
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Targets & Metrics
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SAP Partner - Services
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SAP Alliance Partner - Services
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SAP Global Partner - Services
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| Incremental/influenced revenue |
Optional |
Required |
Required |
| Growth of customer references |
Optional |
Required |
Required |
| Marketing and market development funds |
Optional |
Required |
Required |
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Number of joint campaigns for global SAP initiatives
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Optional
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Optional
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Required
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Investment in training
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Required
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Required
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Required
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Number of escalations
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Required
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Required
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Required
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Number of trained and certified SAP resources
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Required
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Required
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Required
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Customer satisfaction rating
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Not applicable
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At least a rating of 7 on a scale from 1 (low) to 10 (high)
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At least a rating of 7 on a scale from 1 (low) to 10 (high)
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