The utilities industry isn't just another vertical market.

Given the challenges of deregulation, new competition, environmental concerns, and increasing customer demands, utility companies must deal with complexities that are unseen in any other industry. To survive these challenges -- and thrive in this changing market -- you require new efficiencies in business processes, customer relationships, and partnerships.

Bottom-Line Benefits

Including both cross-industry solutions and utilities-specific components, SAP for Utilities delivers:

• Improved service at every touchpoint -- SAP for Utilities addresses all aspects of utility industry operations. From power generation to T&D, installation and revenue management, SAP for Utilities integrates tools for service provision and billing, and gets your product to the customer efficiently and cost-effectively.
• Enhanced customer relationship management -- SAP for Utilities harnesses the power of information so that you can more effectively address customer concerns, increase customer loyalty, and exploit new opportunities through personalization and customization.
• Strengthened supply chain partnerships -- SAP for Utilities enables business partners to collaborate and share information, resulting in agile decision-making, greater understanding of customer demand and supplier ability, and better profitability.
• Tomorrow's capabilities, today -- SAP for Utilities integrates advanced technologies in a single system. With solutions such as customer relationship management, supply chain management, supplier relationship management, product life-cycle management, human resources, and financials, SAP delivers the technology you need to create forward-thinking services. Now.