ENHANCING CRM WITH SAP FOR INSURANCE Make yours a customer-centric organization with SAP CRM. To learn more, read: "Delivering Superior Customer Value in Insurance" (PDF); Log-in required "SAP Customer Service Management for Insurance" (PDF) MLP Finanzdienstleistungen (PDF)

SAP for Insurance solutions provide the advanced claims, policy, and billing management capabilities insurers need to improve efficiency, profitability, and customer loyalty. Our solutions enable insurers to implement best-in-class business processes, optimize reinsurance processes, and gain sophisticated functionality for statutory reporting.

The comprehensive SAP for Insurance solution portfolio, together with our leading business support and analytical applications, helps optimize insurance business processes, making it possible for organizations to achieve:

• Financial excellence
• Financial asset management
• Collections and disbursements
• Operational excellence
• Claims handling and fulfillment
• Treaty and facultative reinsurance administration
• Superior customer value
• Sales force management

In addition, SAP for Insurance:

• Supports core policy management processes through the SAP Policy Management application.
• Leverages the functionality found in SAP Customer Relationship Management (SAP CRM) – helping you to make your organization more customer-centric. Learn more.
• Supports adaptive business and redefinition of the insurance value chain by enabling a business process platform

For a complete view of SAP for Insurance capabilities, see SAP Business Maps for insurance.

Leading Insurers Transform Business with SAP

	KBC Group This insurance and banking leader used SAP BusinessObjects Profitability and Cost Management to roll out powerful reporting and analytics tools, such as activity-based costing, to business users across Europe. Read the story (PDF).
	Clal Insurance Learn how Clal Insurance revamped its IT infrastructure to a revolutionary level with the world's largest implementation of SAP Claims Management. Read the story (PDF).

Read about more business transformations with SAP solutions.

Learn More

"SAP for Insurance: Supporting the Networked Insurer in a Changing Market" (PDF)

"Enterprise Risk Management for Financial Services" (PDF)

"SAP Incentive and Commission Management for Insurance" (PDF)