SAP User Experience Management by KNOA
Optimize the performance of your SAP applications and the people who use them with user experience management software. Assess how an application performs for each person – separating real usability issues from opinions – and take corrective action to ensure delivery of all the value you expect from your software.
- Monitor user-application interaction and collect contextual information to identify user issues
- Measure software response times to get insight into system issues and their impact on users
- Get reports with immediate, actionable information for closing gaps in efficiency and performance
- Maximize training investment by pinpointing actual training needs
- Provide executives with insight about application usage, adoption, and policy compliance
- Lower end-user support costs and reduce calls to the help desk