Optimize the performance of your SAP applications and the people who use them with user experience management software. Assess how an application performs for each person – separating real usability issues from opinions – and take corrective action to ensure delivery of all the value you expect from your software.

• Monitor user-application interaction and collect contextual information to identify user issues
• Measure software response times to get insight into system issues and their impact on users
• Get reports with immediate, actionable information for closing gaps in efficiency and performance
• Maximize training investment by pinpointing actual training needs
• Provide executives with insight about application usage, adoption, and policy compliance
• Lower end-user support costs and reduce calls to the help desk