TE2E04 - RunSAP - End-to-End Solution Operations

Course Version: 081

Duration: 5 days

Audience

• Application Consultants
• Technical Consultants

Prerequisites:

Essential

• * Essential
• Familiarity with SAP Implementation Roadmaps
• Fundamentals of SAP Systems and SAP application management
• * Recommended
• SAP Application user interface experience (e.g. SAP GUI, SAP
• Enterprise Portal)
• SAP Solution Manager 7.0

Recommended

• None

Goals

• Understand how to plan and implement RunSAP projects
• Understand the RunSAP-Methodology and SAP Standards
• Recognize areas of improvement for customer support organizations (including skill improvement)
• Identification of customer limitations and challenges: Up- skilling and partner involvement?
• Enabling: How to define a RunSAP project plan

Course Based on Software Release

• SAP Solution Manager 7.0

Content

• Run SAP Overview
• Goals of RunSAP
• SAP Organizational Model
• RunSAP Methodology
• RunSAP Roadmap
• E2E Standards
• SAP Standards in Detail
• Details – Root Cause Analysis (RCA)
• Details – Change Control Management (CCM)
• Details – Business Process Operations (BPO)
• Details – Technical Operations (TO)
• Planning
• RunSAP Adoption and Planning
• Case Study
• Customer case
• Solution Manager scenario (Landscape, Solution, Projects)
• Overview on all supporting offerings of SAP (training, consulting, service)
• RunSAP Project planning
• Demonstration of core Solution Manger E2E functionalities
• Final handout with core deliverables for the process

Notes

• This course contains a certification test.