Deliver wow-worthy customer service and rub virtual shoulders with IT and software experts around the world – with a career in SAP support. Join an on-site support team, work remotely, develop new services – whatever you want to do, you can do it at SAP.
Wanted: knights in shining armor
At SAP, we’re relentlessly focused on our customers – and that’s one of biggest reasons why we’ve been growing for over 40 years. As part of our support team, you’ll make sure SAP products deliver on their promises. Develop and execute technical support programs, act as a customer advocate, advise on product performance and maintenance, and more.
Be part of an incredible support system
There are four different career paths to choose from in SAP support – and one might be just right for you. Check them out below.
Service and Support
This team provides ongoing technology support and services to SAP customers. They follow-up post sales, ensure customer satisfaction, advise on product performance and maintenance issues, and more.
Quality Management Services
Our quality experts improve and maintain the quality of SAP’s support services. They develop ISO-based support procedures, implement Total Quality Management (TQM) programs, and conduct quality reviews.
This team provides technical support to internal and external customers via phone, e-mail, Web form, chat, and communities. They use knowledge-based tools to resolve issues – and escalate when needed.
Project Management - Service & Support
The project management team oversees the development and implementation of support services. They plan schedules, monitor spending, and organize interdepartmental and cross-functional activities.
Read how Pirelli & C.S.pA., one of the world’s leading manufacturers of high-end, high-performance tires, tackled its Big Data challenge with in-memory computing supported by the SAP HANA platform – and an assist from SAP Enterprise Support Advisory Council.
Cardinal Health is an essential link in the global supply chain for pharmaceutical and medical products. Find out how they keep their IT and business operations running smoothly with SAP Active Global Support and SAP MaxAttention.
Learn how this tech giant migrated SAP Business Warehouse to the SAP HANA platform, stabilized their system for creating price quotes, and cloned 40 production SAP software systems with minimal downtime – using SAP MaxAttention.
How do we keep our entrepreneurial spirit? We hire millennials and young professionals who think differently and push businesses to do things smarter and more sustainably. Check out our university programs to get a head start.
We go to great lengths to ensure you have every opportunity to succeed – in your own way. Flourish in an environment that encourages free expression, collaboration, individuality, and diversity. Learn how we operate, innovate, work, play, and give back – to make sure we’re the right fit for you.
Want to work in your hometown, on the other side of the world, or somewhere in between? SAP has offices on most continents, in more than 130 countries – and we’re continuously expanding our presence in new and exciting places.