Certification

"Why are the Academy Tracks changing?"
SAP Solution Academy has re-aligned the course content to focus on the business processes and solutions rather than software modules. This is also consistent with a re-orientation of SAP education to the new consultant profiles demanded by customers. Consultants rarely cover a whole SAP Solution, choosing to focus instead on specific business processes within a solution. To meet these requirements you will see changes such as the re-unification of the FI and CO Academies to become the "Managerial and Financial Accounting Fundamentals academy".

"We don't ask for PP Consultants any more, we need Supply Chain Management consultants for the area of Supply Chain Operations?"
Customers don't think in terms of software module functionality, but rather in terms of their own business processes, they expect the same from software manufacturers and the consultants that implement the software.

The approach to implementation has changed. There is a move away from a product focus to a solution focus. The product approach says 'Here is the product, what do you want to do with it?'. The solution approach says 'What is my business need, therefore what product do I need to use'. It doesn't really matter whether the product is R/3, or one of the newer ones such as APO, CRM or BW, as long as the customer gets a solution. Hence the mix of R/3 PP and APO in both SCM Manufacturing and SCM Planning.

"What is the New Certification called?"
The new certification is called Certification 2002, and the R/3 components are based on Release 4.6C. The previous Certification 2000 was based on Release 4.6B.

"Is the new examinations harder?"
No, but they aren’t easier either. The format and pass-rates for Certification 2002 examinations are the same as for Certification 2000. The only thing that has changed is a realignment of the content along solution lines.

"How do I upgrade my certification?"
In some cases, you will not need to sit a Delta examination to enable you to obtain the latest certification.

"What is the pass rate?"
The overall pass rate is 70%.

"When do I get to know my exam result?"
After completing the exam, the candidate gets a result immediately.   These results are then sent to SAP AG for final verification and uploading.

"If I fail, what is the waiting period?”
A candidate can only retake the test after one month’s waiting period.  (Refer to the Policy for Participation in SAP’s Consultant Certification Program for further details)

"What is the SAP “PT” number?"
This is a unique ID number generated per candidate on any course enrolment.

"How long after writing the exam will I receive my certificate?"
Once the exam results have been verified by SAP AG and the qualifications uploaded will the certificates be issued.  All certificates will be posted to the candidate as per the address supplied.  It could take approximately 2-3 weeks before the certificates can be issued.

"When do I receive my Certification ID Card?"
The student Certification ID Cards are issued by SAP AG.  SAP Africa has no control over the creation or distribution of the Certification cards.  It could take approximately 6 months before you receive your card.

"Can I obtain a list of certified consultants?"
No, this information is confidential and not released.

"Can a headcounter or anyone else get a list of the people have certified at a company?"
No, this information is confidential and not released.  However SAP Africa will verify the candidate qualifications.

"Can I transfer my Certificate to another Company?"
Yes, candidates can transfer previous qualifications to their new company.

"Where do I register for a certification event?"
All local public exam dates are available on the List of Planned Courses.  A candidate can select a suitable date and then register online via the website or download and complete the Contract of Enrolment form.

"What is the validity of the voucher issued by SAP Education, Johannesburg branch only?"
The voucher is valid for 3 months.

The candidate may select any date available from the Planned Course List and register. 

The vouchers are only valid at the three SAP Africa Education Centres in South Africa, namely Johannesburg, Durban and Cape Town.

A voucher is offered during an academy as an alternative to writing the exam on the last day of the academy.

"How do I make payment for my exam?"
Delegates can make payment either directly into SAP Africa’s banking account or pay by: cash, credit card or bank guaranteed cheque. 

"Can I get certified in more than one area of SAP?"
Yes, it depend on your level of business experience as well as SAP experience.

"I have been working on an SAP system in my job and have done a few courses at your SAP Training Centre.  I want to write the certification exam – what must I do?"
Ensure that you have the relevant knowledge to complete an SAP Certification exam.  Then enroll onto one of public exam dates.

"Do you offer night classes?"
No.

Academy

The SAP Solution Academy is a condensed solution-oriented consultant Education program that enables successful implementations and prepares consultants for Certification. The format of the Solution Academy has been revised to bring it into line with the SAP move to an overall solution approach. This is part of the continual evolution of SAP Solution Academy to support Customer and Partner requirements.

"Will I be a consultant at the end of the Academy Training?"
At the end of the Academy you will be classed as a junior consultant, having to work under the guidance of a senior consultant.

"Does SAP Africa help me find a job after completing the Academy Training?"
No, SAP Africa does not assist in job hunting.

"Should I attend the Academy Training or the Standard courses?"
Academy Training enables certification after a short period of time. Standard courses will also enable one to have the knowledge to write the certification exam, but could take longer to accomplish.

"Where can I find the course outlines of the Academy?"
"Click Here" 

"Where can I find the planned dates for the Academy?"
"ClickHere"

Bookings

"I have sent in my enrolment form when can I expect to receive my confirmation?"
Once we have received a completed contract of enrolment (all details completed), you will receive an electronic correspondence letter from SAP Education stating the status of the course and your enrolment.

Career Planning

"How do I become an SAP Consultant?"
Business experience in the relevant area is of the utmost importance.  There are various areas in which one can become an SAP Consultant, e.g. Human Resources, Procurement, Supply Chain Management, Customer Relationship Management and many more.    Visit the SAP Global web site at www.sap.com for more information on the various functional and focus areas.

"How do I decide which area to focus on if I do not have the relevant experience?"
We would advise an individual to only attempt an area with the relevant business experience within that area.

"Does SAP Africa assist with employment after training?"
No, SAP Africa does not assist in job hunting.

"I am fron a programming background and am interested in getting involved in SAP.  What SAP training should I attend?"
SAP’s programming language is called ABAP.  It is therefore advisable to focus on ABAP as an area for individuals with a programming background.

Project Team Training

"We’re at the start of our SAP Implementation and there are a few of us here who need SAP training.  I’m looking for information on the courses you offer.  Where can I find this information?"
Please contact our Customer Interaction Centre at +27 11 235 6362.

Pricing

"Where do I find the course prices?"
Click on "Pricing on our website".

Training Schedule

"Where can I find the latest schedule?"
Educational Services does not have a static schedule anymore.  All courses are delivered on request.  The schedule has been replaced with the “Planned Course Dates”.  All requested courses are listed and have a traffic light indicating the status of the course date.  Available on our web site:  www.sap.com/southafrica/education  Planned course dates

"When will the next one be?"
The “Planned Course Dates” is updated on a regular basis on our website.