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SAP for High Tech:

Customer Successes

SAP for High Tech is helping organizations around the world -- from global enterprises to small and midsize firms -- collaborate, innovate, and keep up with the rapidly changing needs of customers. Here are just a few of the companies in specific industry segments that are growing their businesses with SAP for High Tech:

Business, Medical, and Consumer OEMs

  • Adaptec (PDF, 219 KB), United States -- Explore how this provider of storage solutions chose SAP Global Trade Services to consolidate and improve multiple import/export and shipping systems. Adaptec standardized trade compliance processes, established an audit trail, and minimized risk of noncompliance and associated costs.
  • Aesculap (PDF, 100 KB), Germany -- Read how Aesculap, a medical product producer, implemented SAP Product Lifecycle Management, with SAP Easy Document Management, to integrate the development, design, production, and logistics of product data.
  • Andrew Corporation (PDF, 91 KB), United States -- See how this global manufacturer of communications equipment, systems, and services deployed SAP Business Intelligence, a component of the SAP NetWeaver platform, to alleviate a heavy reporting load.
  • Avaya GlobalConnect (PDF, 290 KB), India -- Consider why one of India's leading providers of enterprise communications solutions chose SAP Customer Relationship Management (SAP CRM) to refocus its organization -- and increase its competitive edge.
  • Avid Technology (PDF, 308 KB), United States -- See why Avid chose SAP CRM to build more profitable customer relationships -- and how SAP CRM enabled the company to fuse applications into one user interface that enables customer-facing personnel to track leads, measure campaign effectiveness, and view customer data.
  • Brother (PDF, 101 KB), United States -- Learn how this leading producer of office machinery and products implemented SAP Customer Relationship Management and SAP Business Information Warehouse to reduce returns and improve customer satisfaction.
  • Carl Zeiss SMT AG (PDF, 822 KB), Germany -- Examine how this semiconductor company optimized accounting processes in line with governmental regulations, integrated and automated cash-flow analysis, and consolidated subsidiary management -- by deploying SAP NetWeaver Business Intelligence and SAP NetWeaver Portal.
  • Cherry (PDF, 153 KB), Germany -- Consider how Cherry, global manufacturer of computer input equipment and other electronics, reduced costs and gained flexibility by using SAP Customer Relationship Management to market its innovative products.
  • Credence Systems (PDF, 249 KB), United States -- Discover how the SAP NetWeaver platform and SAP Customer Relationship Management help this automated test equipment manufacturer to reduce costs, streamline operations, and keep customers satisfied.
  • Cresco (PDF, 208 KB), Japan -- Learn why Cresco enjoys an excellent reputation in providing host environments, open networks, business applications, and plug-ins to financial institutions, the public sector, and distributors by using the SAP NetWeaver platform and SAP solutions to maintain stability and flexibility.
  • Dade Behring (PDF, 85 KB), United States -- Discover how this producer of diagnostic instruments and consumables uses SAP Product Lifecycle Management to provide a single design-data management system for collaborative global product development.
  • EFI (PDF, 68 KB), United States -- Examine how EFI benefited from services provided by SAP Consulting and SAP Education to streamline the integration of acquisitions, reduce closing cycles, and increase collaboration with global business partners.
  • Endress+Hauser (PDF, 256 KB), Switzerland -- Explore how Endress+Hauser, a manufacturer of measurement instrumentation and automation solutions for industrial process engineering, deploys the SAP NetWeaver platform to simplify system administration.
  • Ericsson (PDF, 327 KB), Sweden -- Consider how this leading supplier of mobile systems deployed a single global purchasing system built around the SAP SRM solution -- reducing costs, increasing productivity, improving relationships with suppliers, and increasing strategic control through access to global statistics.
  • HARTING Technology Group (PDF, 141 KB), Germany -- See how this global technology group used SAP CRM to strengthen its relationships with customers, make customer-initiated projects more efficient, and create a comprehensive view of customer data.
  • Hewlett-Packard Company (HP) (PDF, 268 KB), United States -- Examine how HP worked with the SAP Consulting, SAP Custom Development, and SAP Active Global Support organizations to complete one of the biggest software consolidations ever performed.
  • Hewlett-Packard (PDF, 100 KB), United States -- Explore how the SAP NetWeaver platform supported HP's recent merger with Compaq Computer Corporation to forge a dynamic team with improved ability to integrate new software more quickly and easily.
  • Intermec (PDF, 123 KB), United States -- Read how Intermec, producer of sophisticated electronics, uses SAP Customer Relationship Management for faster data flow between sales and production operations, enhancing visibility and decision-making.
  • Karl Storz (PDF, 75 KB), Germany -- Learn how this global manufacturer of medical instruments and devices implemented the SAP PLM and SAP ERP solutions to provide employees with tools for effective product data management for faster lead times.
  • Lenovo Group (PDF, 243 KB), China -- See how this manufacturer and distributor of technology products used SAP solutions, including SAP CRM, to improve management of business processes. The company reduced the costs and times for order shipment and receivables turnover -- and created an IT platform for e-commerce.
  • Microsoft (PDF, 236 KB), United States -- Examine how Microsoft deployed SAP Global Trades Services to help comply with new security regulations for overseas trade. Integrating the SAP GTS application with its own Microsoft .NET technology, the company improved its processes and compliance, and maintained efficiency.
  • Case Study Palm (PDF, 158 KB), United States -- Discover how the world's leading provider of handheld computers reduced planning cycle times by 50%, lowered channel inventory by 32%, and decreased cash-to-cash cycle time from 23 to 14 days with SAP.
  • Philips Consumer Electronics (PDF, 296 KB), Netherlands -- Read how Philips Consumer Electronics maintained its competitive edge by deploying SAP CRM to cut costs, increase company knowledge of customers, improve efficiency of online ordering facilities for customers, and boost sales through improved customer targeting.
  • Pirelli and Telecom Italia (PDF, 241 KB), Italy -- See how this company worked with SAP Consulting to create a shared vision for IT and enterprise services architecture (ESA) across all business units -- enabling operational efficiency and competitiveness.
  • RATIONAL AG (PDF, 262 KB), Germany -- Explore how this leader in thermal food preparation uses SAP Business Information Warehouse, part of the SAP Business Intelligence component of the SAP NetWeaver platform, to run its global distribution system.
  • Siemens AG (PDF, 129 KB), Germany -- Read how Siemens uses SAP ERP Human Capital Management and SAP Customer Relationship Management to process inquiries and orders -- shortening processing times, increasing service quality, and reducing costs.
  • Siemens Medical Solutions (PDF, 268 KB), United States -- Find out how one of the world's largest suppliers to the healthcare industry achieved real-time, integrated supply chain management with the SAP Event Management application of SAP SCM.
  • Sony Canada (PDF, 580 KB), Canada -- See how Sony Canada improved inventory management from stores to distribution center with the SAP Advanced Planning & Optimization component -- gaining visibility into demand by collaborating with key customers.
  • Sony Electronics (PDF, 148 KB), United States -- Consider how this electronics giant leveraged the power of the SAP Solution Manager tool and the expertise of SAP Consulting to streamline software implementation within the scope of a major IT initiative.
  • Tallard Technologies (PDF, 105 KB), United States -- Discover why this value-added distributor of computer and telecommunications products and services turned to SAP for an enterprise solution that would help Tallard better manage operations, improve access to information, and provide an infrastructure for e-business.
  • Tsinghua Unisplendour (PDF, 266 KB), China -- See how this leading Chinese high-tech enterprise specializing in IT and communications products transformed its organization and lowered its operating costs in record time using SAP ERP solutions.
  • Waters Corporation (PDF, 139 KB), United States -- Discover how this long-time SAP customer and international supplier of scientific instrumentation saved money and improved its marketing, sales processes, and customer service with SAP CRM.

EMS Providers

  • Avex Production (PDF, 249 KB), Slovakia -- Read how this electronic components manufacturer implement SAP ERP in only three months with the SAP Best Practices Baseline Package offering -- saving 60% in cost and time, eliminating inaccurate price/cost losses, and gaining real-time use of key financial metrics.
  • Compress Digital Tech (PDF, 96 KB), Hong Kong -- Read how this provider of high quality and cost effective ODM services used SAP ERP to improve planning and operational efficiencies, make critical information readily accessible, and develop an infrastructure that will enable the company to expand over the next five years.
  • Zollner AG (PDF, 144 KB), Germany -- Read why this leading provider of electronic manufacturing services turned to SAP ERP to communicate more effectively with customers and suppliers, streamline and integrate processes, improve data quality and transparency, and expand functionality without increasing personnel costs.

Semiconductor and Component Manufacturers

  • AMI Semiconductor (PDF, 94 KB), United States -- Discover how this global leader integrated an acquired company's enterprise resource planning system with the SAP NetWeaver platform to quickly and cost-effectively integrate heterogeneous sources of data.
  • Avanex (PDF, 191 KB), United States -- Examine how this pioneer in intelligent photonic solutions that enable optical networks deployed the SAP for High Tech set of solutions to reduce turnaround on order acknowledgements from weeks to hours or days.
  • Case Study Freescale Semiconductor Inc. (PDF, 309 KB), United States -- Read how this global leader in embedded semiconductors implemented new supply chain planning processes enabled by planning and execution functionalities in SAP SCM -- and reduced average order-planning cycle time and achieved an IRR of 54.7%.
  • Hitachi Electronic Products (PDF, 207 KB), Malaysia -- Consider how Hitachi Electronic implemented the SAP Business Suite family of business applications to achieve data transparency, become more agile, reduce cycle times, and integrate systems.
  • Macronix International (PDF, 268 KB), Taiwan -- Find out how this designer and manufacturer of nonvolatile memory solutions used the SAP NetWeaver platform to establish strong relationships with suppliers -- and reduced total cost of ownership by 40%.
  • Molex (PDF, 265 KB), United States -- Read how this global producer of electronic, electrical, and fiber-optic products uses the SAP Demand Planning Service Select package, including SAP Advanced Planning & Optimization, to improve system performance.
  • NVIDIA (PDF, 227 KB), United States -- See how this leader in graphics and digital medal processors relied on SAP solutions and services to help develop a manufacturing monitoring system for partner production facilities and distribution centers.
  • OSRAM (PDF, 134 KB), Germany -- Consider how this leading lighting manufacturer uses the SAP NetWeaver platform and its components to harmonize processes, improve operations, and reduce costs -- with improved transparency across the enterprise.
  • RSG Elotech (PDF, 290 KB), Germany -- Discover how this automotive supplier is using a qualified SAP All-in-One partner solution to automate process control and integration purchasing, production, and logistics -- saving time and increasing sales.
  • Texas Instruments (PDF, 296 KB), United States -- Find out how Texas Instruments supported business objectives by managing increasing demand while optimizing its sales channels -- and successfully met the challenge of migrating from a customized distributor reseller system to global channel management software in SAP CRM.

Software Providers

  • Adobe (PDF, 143 KB), United States -- See how Adobe, developer of award-winning products for Web, print, and video, replaced its licensing system for resellers and distributors with SAP Web Application Server, a component of the SAP NetWeaver platform.
  • ROI Report Adobe Systems Incorporated (PDF, 868 KB), United States -- Read how Adobe System's North American Customer Care Center expects to capture a 16% internal rate of return on its SAP CRM-Genesys investment -- realizing productivity increases, lower call volume, enhanced revenue, and reduced call-handling time
  • Citrix Systems (PDF, 230 KB), United States -- Explore how this provider of access infrastructure for enterprise and desktop applications uses SAP software deployed through the Citrix Access Suite to provide a self-service environment to employees, enhance business intelligence, and stay ahead of the competition.
Datasensor

Datasensor implemented a companywide lean manufacturing initiative with SAP All-in-One. Read the study (PDF, 691 KB).

BancTec

BancTec is using SAP software to improve its service management cost structure. Watch the video. Log-in required.

Want to learn more? Call 0800981334 to speak with an inside account executive about how SAP solutions can help your enterprise.

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