As organizations standardize and streamline core business processes, they increasingly need to interconnect unstructured information with structured operations. SAP Extended Enterprise Content Management (SAP Extended ECM) by Open Text can help you meet this challenge. The SAP Extended ECM application comprises world-class ECM products – including document and records management, collaboration, archiving, scanning, information retrieval – that interconnect with SAP software and support core business processes.

Why Connect Unstructured Content to Structured Processes?

Most companies and government agencies use applications such as enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) to support core business processes. These applications manage structured, transactional information such as addresses, customer numbers, and order numbers. However, many organizations face a rising flood of unstructured information – e-mail, presentation slides, contracts, photos, résumés, and more – which need to be managed and easily connected to core business processes such as contract management, maintenance management, project management, and quality management.

Enhance Content-Centric Processes, Improve Productivity, and Mitigate Risk

To overcome disconnects between structured processes and unstructured information, SAP offers a groundbreaking solution. SAP Extended ECM integrates with ERP and a complete suite of ECM applications connecting unstructured content to SAP software and transactions. Key benefits include:

• Improved user productivity by making content accessible – Provides unified, 360-degree access to structured and unstructured information through various interfaces.
• Empowered teams using collaboration tools – Enables collaboration with features like project-team work spaces, discussion forums, collaborative approval workflows, tasks, and polls.
• Reduced legal risk by managing corporate records – Mitigates legal risk through records management classification to control the entire content lifecycle – from creation through archival to destruction.
• Reduced storage costs by eliminating paper – Supports digitizing paper through a scanning function – to release digitized versions of paper documents into the central ECM repository for more effective control and usage.
• Reduce IT costs archiving data and content – Offloads data and documents from your production SAP databases into an archive that compresses content, eliminates duplicates, and abstracts storage management.

Key Features

• Content creation and access – Enables users to quickly brainstorm, develop, share, comment on, and approve unstructured content; retrieve content from authorized sources; and view it through a choice of interfaces.
• Integration with SAP software – Embeds unstructured content in processes supported by SAP software, automatically uploading related metadata.
• Content archiving – Stores content in a secure archive.
• Scanning – Scans paper documents and inputs them into the ECM application.
• Records management – Controls the complete lifecycle of unstructured enterprise content with functionality certified by U.S. Department of Defense 5015.2.