Learn how to get help for SAP BusinessObjects OnDemand products from SAP BusinessObjects.

For SAP BusinessObjects OnDemand Products

• crystalreports.com
• Nsite business applications
• SAP BusinessObjects BI OnDemand
• SAP BusinessObjects Information OnDemand
• Data quality on-demand

For Other Products

To get support for related products – including Crystal Reports, Crystal Xcelsius, and other SAP BusinessObjects products – visit the SAP BusinessObjects support Web site, which includes forums, white papers, downloads, and a knowledge base. E-mail and phone support for these products is also available for a per-incident fee or as part of a support contract.

Support for crystalreports.com

• Resources – Learn how to get started with crystalreports.com – with these guides, demos, and sample reports. Read about how to add a report to crystalreports.com and share it – and how to refresh reports from saved data. Review frequently asked questions about crystalreports.com and discover what's new.
• Forum – Search this forum first for answers to your questions about crystalreports.com – and to share information with other users. This forum is for issues related only to SAP BusinessObjects OnDemand products – such as crystalreports.com administration, viewing a report through crystalreports.com, and using desktop publisher. For issues related to other products, including questions about report design, visit the SAP BusinessObjects support Web site.
• E-mail support (available only for crystalreports.com Professional Edition) – If you cannot find help in the forum or resources areas, please e-mail us. We will respond to your request within 24 hours, exclusive of weekends and holidays. If the product you are inquiring about is not an SAP BusinessObjects OnDemand product, you will be prompted to contact SAP BusinessObjects support. Please note: E-mail support is only available for users with a crystalreports.com Professional Edition account.
• SAP BusinessObjects support Web site – To get support for related products – including Crystal Reports, Crystal Xcelsius, and other SAP BusinessObjects products – visit the SAP BusinessObjects support Web site, which includes forums, white papers, downloads, and a knowledge base. E-mail and phone support for these products is also available for a per-incident fee or as part of a support contract.
• Training – Choose online or instructor-led training for Crystal Reports administration or report design.
• Consulting – Hire a consultant to help you install, configure, or use SAP BusinessObjects products.

Support for Nsite Business Applications

• Forum – Search this forum first for answers to your questions about Nsite business applications – and to share information with other users. Ask questions, interact with other Nsite users, or browse the SAP BusinessObjects OnDemand forum discussion groups for tips and best practices for customizing and building applications using the Nsite platform. Please note: This forum is for issues related only to SAP BusinessObjects OnDemand products. For issues related to other products, visit the SAP BusinessObjects support Web site.
• E-mail support (available only for cystalreports.com Professional Edition) – If you cannot find help in the forum, please e-mail us. We will respond to your request within 48 hours, exclusive of weekends and holidays. If the product you are inquiring about is not an SAP BusinessObjects OnDemand product, you will be prompted to contact SAP BusinessObjects support. Please note: E-mail support is only available for users with a crystalreports.com Professional Edition account.
• SAP BusinessObjects support Web site – To get support for related products – including Crystal Reports, Crystal Xcelsius, and other SAP BusinessObjects products – visit the SAP BusinessObjects support Web site, which includes forums, white papers, downloads, and a knowledge base. E-mail and phone support for these products is also available for a per-incident fee or as part of a support contract.
• Training – Choose online or instructor-led training for SAP BusinessObjects products.
• Consulting – Hire a consultant to help you install, configure, or use SAP BusinessObjects products.

Support for SAP BusinessObjects BI OnDemand

• Community resources – Visit the OnDemand community web site for support documentation, customer forums, and articles about SAP BusinessObjects BI OnDemand.
• E-mail support – We will respond to your request within 24 hours, exclusive of weekends and holidays. If the product you are inquiring about is not an SAP BusinessObjects OnDemand product, you will be prompted to contact SAP BusinessObjects support.
• SAP BusinessObjects Support Web site – To get support for related products – including Crystal Reports, Crystal Xcelsius, and other SAP BusinessObjects products – visit the SAP BusinessObjects support Web site, which includes forums, white papers, downloads, and a knowledge base. E-mail and phone support for these products is also available for a per-incident fee or as part of a support contract.
• Training – Choose online or instructor-led training for SAP BusinessObjects products.
• Consulting – Hire a consultant to help you install, configure, or use SAP BusinessObjects products.

Support for SAP BusinessObjects Information OnDemand

• Help guide – Read the help guide for answers to general questions about SAP BusinessObjects Information OnDemand.
• Forum – Discuss SAP BusinessObjects Information OnDemand with other users.
• E-mail support – If you cannot find help in the help guide or the forum, please e-mail us. We will respond to your request within 24 hours, exclusive of weekends and holidays. If the product you are inquiring about is not an SAP BusinessObjects OnDemand product, you will be prompted to contact SAP BusinessObjects support.
• SAP BusinessObjects support Web site – To get support for related products – including Crystal Reports, Crystal Xcelsius, and other SAP BusinessObjects products – visit the SAP BusinessObjects support Web site, which includes forums, white papers, downloads, and a knowledge base. E-mail and phone support for these products is also available for a per-incident fee or as part of a support contract.
• Training – Choose online or instructor-led training for SAP BusinessObjects products.
• Consulting – Hire a consultant to help you install, configure, or use SAP BusinessObjects products.

Support for data quality on-demand

• Forum – Discuss data quality on-demand solutions with other users.
• E-mail support – If you cannot find help in the forum, please e-mail us. We will respond to your request within 24 hours, exclusive of weekends and holidays. If the product you are inquiring about is not an SAP BusinessObject OnDemand product, you will be prompted to contact SAP BusinessObjects support.
• SAP BusinessObjects support Web site – To get support for related products – including Crystal Reports, Crystal Xcelsius, and other SAP BusinessObjects products – visit the SAP BusinessObjects Support Web site, which includes forums, white papers, downloads, and a knowledge base. E-mail and phone support for these products is also available for a per-incident fee or as part of a support contract.
• Training – Choose online or instructor-led training for SAP BusinessObjects products.
• Consulting – Hire a consultant to help you install, configure, or use SAP BusinessObjects products.