The SAP Customer Relationship Management Value Calculator uses your company's annual revenue, profit margin, and cost of capital to assess your CRM capabilities. Simply enter this information into the online tool, and the calculator will determine how effectively your company is building lasting and profitable customer relationships. The calculator will also show you the additional value that your company can realize with an improved CRM infrastructure.

With the calculator, you'll be able to measure your company's CRM maturity in a few minutes. And you can use the tool whenever you wish – so you can perform new calculations as your company changes.