With efficient and unified credit, billing, collections, and dispute processes and effective customer management, extensible receivables management solutions from SAP help you improve collection rates and reduce bad-debt risk to optimize cash flow and free up working capital.

Our solutions come with supporting value services to measure and improve performance. By enabling proactive management of overdue receivables and automated management of billing disputes, our solutions will also help you improve productivity and drive down the cost of collections.

Credit Management Collections and Dispute Mgmt Biller Direct

SAP Credit Management Implement a powerful credit workbench to help you make informed credit decisions and gain visibility to enterprise-wide credit risks and exposures: Target improved customer sales, service and satisfaction with a real-time credit workbench that enables timely evaluations and enforcement of consistent credit policy Establish a company-wide view of credit relationships and outstanding credit exposures, integrated with third-party credit information and scoring Integrated collections and dispute management helps you make credit decisions based on instant and current standing SAP Collections and Dispute Mgmt Improve management of past-due accounts and reduce days-sales-outstanding to improve cash flow with integrated collections and dispute management: Enable collections and dispute managers to collaborate quickly, efficiently and effectively on all past-due accounts Leverage sophisticated workflow and online document and conversation sharing capabilities throughout the collection and dispute resolution process Reduce cost of collections, bad debt write-offs and days-sales-outstanding with a highly automated, effective collection environment SAP Biller Direct Enjoy the efficiency and service advantages of electronic bill presentment and payment, delivered via a comprehensive customer and vendor communication portal: Present bills and accept payments in a highly efficient, online, Web-based portal environment Empower customers to serve themselves with live, online access to their current account balances, bills, credits and payments Enable portal-based collaboration for all receivables and payment processes, with full document sharing and workflow-enabled conversations inside and outside your company