SAP Internet Sales empowers you to use e-business to serve customers, enter new markets, and increase revenues. Features and functions include:

• Web shop – Take advantage of ready-to-run Web shop templates for business-to-business (B2B) and business-to-consumer (B2C) scenarios. The Java-based templates give Web designers the flexibility to adapt the storefront to your unique business processes and branding needs.


• Online catalog and content – Create simple or complex product catalogs that include all the information your customers need to find the right products and make buying decisions. Provide customers with comprehensive product search capabilities, multimedia displays, technical details, personalized pricing, and information about product availability. You can even incorporate external catalogs such as illustrated parts lists.


• Product configuration – Give customers the freedom to customize products quickly and easily. Provide intelligent tools that guide customers to the products and services that meet their needs – all while calculating prices and ensuring valid combinations of product options.


• Availability checks – Provide customers with real-time product availability and accurately calculate delivery time through seamless integration with SAP R/3. Delivery commitments can be based on production capacity, current stock levels, consignment dates, and transport schedules.


• Order management – Enable customers to purchase products and services online. The function includes convenient order management, with shopping-basket features, quick order entry, order templates, availability checking, and real-time pricing from SAP R/3.


• Self-service order tracking – Enable customers to view orders, invoices, and order status online at any time. Allow customers to monitor each order and shipment, from manufacturing to shipment, billing, and payment – including links to carrier tracking systems.


• Intelligent Web analytics – Take advantage of a broad range of Web analytics that enable you to track online sales, capture customer behavior, analyze Web site metrics, and improve online sales performance.