Experience firsthand the features, functionality, and benefits of SAP Customer Relationship Management (SAP CRM). These brief, user-friendly demos show how SAP CRM performs in a real-world environment:

SAP CRM: Deliver Superior Customer Service

Learn how SAP CRM enables you to solve customer problems on the first call, understand customer entitlements and deliver the right level of service, and transform service from a cost center to a profit center.

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SAP CRM: Optimize Channel Marketing Funding

See how SAP CRM allows you to manage and analyze channel marketing fund programs such as market development fund or co-op programs. You have the tools you need to comply with financial regulations, drive demand for your products and services, and optimize the effectiveness of your channel marketing.

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Complaint Handling for Logistics Service Providers

Discover how SAP Customer Relationship Management allows you to aggregate customer information from disparate systems, integrate processes to improve customer service, resolve customer problems in real time, and provide services that enhance customer relationships.

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SAP CRM: Improving Order Management

Find out how SAP CRM enables your sales staff to create sales orders, check product availability in real-time, and change orders on-the-fly – so you can drive effective sales processes, respond to changing customer needs, and achieve a faster time to value.

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