A successful SAP CRM on-demand solution project allows your organization to act immediately and grow strategically, without disruption. To ensure success, it's important to select a partner who can support the entire project – addressing both business-solution requirements and IT requirements, including implementation, live operations, administrative services, education, and professional services.

SAP CRM on-demand services help your organization:

• Improve sales productivity and achieve revenue objectives
• Consolidate accurate customer records
• Support continuous business improvement
• Enable quick ROI and minimize implementation costs
• Act immediately and grow customer relationships

SAP and your organization have a mutual goal and mandate for success. We know that if our solution helps you differentiate your business from your competitors and provides greater value to your stakeholders, we will be successful.

The comprehensive services portfolio for the SAP CRM on-demand solution includes:

• Customer-care services, including:
• Support services – Customer-focus and commitment to provide the highest quality of support – from live phone support to resolving high-priority issues around guaranteed service levels. These service offerings include standard services, value-added services, and extended services.
• Administrative services – Services to maintain efficient, high-performance IT operations
• Other value-added services – Tailored services based on collaboration with SAP experts around key business and IT objectives
• Education services – A variety of training and education options to ensure that your organization has the knowledge required to maximize the value of the solution
• Professional services – Fast and efficient implementation of the SAP CRM on-demand solution

Using services designed specifically for the SAP CRM on-demand solution, you're getting not only a world class product, but also one that is backed by the skills, tools, and relevant services that will get them up and running quickly, within the allotted time, and with minimal cost.