Selling Through Contact Centers

Maximize sales revenue through your call center – with SAP software

Make it easy for your call center to collaborate with internal teams and access real-time customer insight – for higher sales revenues and improved cross-sell and up-sell success. With SAP software, you can optimize inbound and outbound sales processes, make intelligent offers in real time, and enhance overall customer satisfaction.

  • Deliver relevant offers based on order history and buying behavior – in real time
  • Use a self-learning recommendation engine to make enticing, personalized cross-sell and up-sell offers
  • Connect contact handling with real-time monitoring – for more consistent customer service
  • Create winning telesales and telemarketing campaigns that grow revenue streams
  • Use powerful guidance tools to deliver personalized services that increase market share
Call center employees in front of computers
  • Tweet this Share on Facebook Share on LinkedIn Share on Google+ Email

Featured Solutions

We can help.

Want to learn more about SAP solutions for sales?