Create sincere, 1:1 customer experiences with real-time insight into needs, preferences, and predicted behavior – with CRM run on our in-memory platform, SAP HANA.
- Get a real-time view of your customers and easily share insights with your team
- Personalize offers based on needs, preferences, past interactions, and current context
- Improve operational efficiency and effectiveness to consistently deliver on promises
- Monitor and analyze social media sentiment – and react quickly to changing trends
- Develop new products and services based on emerging demand – faster than competitors