SAP Cloud for Customer

Become the Customer-Centric Enterprise with SAP Cloud for Customer

Aligning your organization around the customer is now more important than ever. Your Marketing, Sales and Customer Service teams are the front line to the customer. They need to harness your end-to-end enterprise, along with deep customer insight and personalized engagement in order to stand-out from the competition and deliver a relevant experience at every step of the customer journey.  Equip your marketing, sales and customer service teams with SAP Cloud for Customer to win with today’s empowered customers.

  • Know your customers like never before
  • Guide your customer’s journey every step of the way
  • Nurture relationships and embrace evangelists

Sales team planning a customer-centric strategy
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Sales people sharing insights

Work Smarter, Sell Better, and Win More

Close more deals by keeping the customer in focus – with an easy-to-use sales solution designed for the way you work and sell today. From social collaboration and fast opportunity tracking to deep customer insight and real-time pricing and quotes, learn how SAP Cloud for Sales delivers everything your sellers need to keep deals on track and win with today’s empowered customers.

Customers using social media on a tablet

Become an Effective Social Marketer

Leverage social media intelligence to understand what matters to your audiences and what they are saying that can help or hinder you in the market. Synthesize this wealth of social insight to drive innovation. Convert insight to action by engaging your audiences with social media to build your brand and turn fans into advocates.

Salesmen discussing customer service strategy

Put The ‘C’ Back In Customer Service

Building customer loyalty in today's competitive landscape doesn't have to be daunting. Learn how you can deliver exceptional multi-channel customer service, making it a secret weapon to provide the experience your customers desire. Transform customer service to a profit center, and include social media channels in your customer service strategy.

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