SAP Real-Time Offer Management

Optimize any decision-making process with real-time offer management from SAP

Enrich customer relationships and retain them for a lifetime by using all relevant information to inform your interactions with them. Cross-sell and up-sell with an advanced analytical real-time decision engine – SAP Real-Time Offer Management.

  • Set up and make offers without IT dependence – while centrally managing offers across channels
  • Retain customers, cross-sell, and up-sell by making intelligent, real-time recommendations
  • Learn from every customer interaction while experimenting and adapting to shifting market trends
  • Understand why certain offers perform, so you can review your agents' effectiveness
  • Make optimal recommendations with all customer information, including session information
Call center agent presenting the real-time offers to a customer over the phone
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