Get a holistic, real-time view of your customers – including behavioral data – with our customer service solutions for the travel, hospitality, and transportation industry. Provide multichannel, customer-centric service. Personalize traveler interactions. And speed issue-resolution via a single CRM platform.
- Change the way travelers interact with your company via social channel integration
- Identify positive and negative trends by monitoring customer sentiment
- Extend your service reach through Twitter and other social media platforms
- Learn who your customers are – and keep them coming back – with flexible loyalty programs
- Turn the Internet into a profitable sales and interaction channel