Deliver a unified customer experience with our omni-channel retailing and POS software

Serve a new generation of shoppers that expects a unified customer experience across in-store, online, mobile, and social media channels – with our omni-channel retailing and point-of-sale (POS) software. Generate positive brand perception, influence consumers at the point of decision, and continually exceed customer expectations.

  • Maximize visibility across all channels to better understand customer needs
  • Ensure customers can buy from almost anyone, anywhere, at any time
  • Offer a superior shopping experience with a tailored, integrated POS system
  • Gain deeper, omni-channel insight into your customer base
  • Build customer and brand loyalty on a personal, one-to-one basis
  • Deliver products and services designed around customer needs

 

Shopper scanning QR code
  • Tweet this Share on Facebook Share on LinkedIn Share on Google+ Email

Woman with Tablet PC

HSE24: Personalizing Offers in Real Time

See how this 24/7 TV shopping channel is using multiple sources, including social media, to get a complete picture of its customers in seconds – for personalized offers and more effective cross- and up-selling – with SAP CRM powered by SAP HANA.

Woman at cash desk

ABYAT : Improved Customer Service by 50%*

Read how ABYAT is using mobile technology from SAP to help make shopping in its 22,000 square meter showroom easier than ever. Sales staff can now accompany shoppers through the store, check product availability on mobile devices, and complete transactions on the spot.

Mother shopping with her kids

Family Dollar: Achieving Store Excellence

Find out how Family Dollar, a U.S. retailer with over 7,100 variety stores in 45 states, is using the SAP Point-of-Sale application to broaden its merchandise assortment, offer customers more payment options, and integrate point-of-sale equipment with its back-end software.

We can help.

Want to learn more about SAP for Retail?

Omnicommerce Customer Experience Solutions

Learn more about our sales and service solutions

Find more SAP solution information. Solutions ›

* All implementation results are for informational purposes only and the examples provided while based on actual SAP customers’ experiences do not represent commitments or guarantees by SAP and/or its partners. Actual pricing, costs, and implementation results may vary, based on customer-specific requirements and needs. The only warranties for SAP products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.