Deliver an exceptional customer experience with SAP software for postal services

Provide a personalized, differentiated customer experience across multiple channels – including the Internet, self-service kiosks, and the post office counter. Our software for postal services can help you reach a new generation of customers with innovative, relevant offerings – for increased brand value and market share.

  • Gain a 360-degree view of your customers – for personalized interactions and stronger relationships 
  • Ensure postal products and services are relevant to customers, convenient to order, and easy to use 
  • Improve in-store promotions and optimize inventory for compelling shopping experiences
  • Efficiently manage customer service requests – and resolve issues quickly
  • Enhance your ability to manage postal services on behalf of the government
Woman opening a parcel
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Customer Experience Solutions

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