Sell smarter – with our sales and customer relationship management software for mill products

Move more products – from metals and textiles to pulp, paper, and packaging – with our customer relationship management (CRM) software for the mill products industry. Align your selling systems to customers’ buying habits. And empower your sales teams with easy collaboration, mobile tools, and meaningful customer insights.

  • Grow relationships and sell more strategically with a 360-degree view of the customer
  • Unwire your sales force with mobile access to key information – anytime, anywhere, on any device
  • Make better decisions with real-time visibility into your sales pipeline
  • Streamline and improve the order-to-cash process for configurable mill products
  • Become more competitive by anticipating market trends and customer needs

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Mondi: Getting Closer to Customers

Mondi is a leading paper and packaging group with operations in 31 countries. Learn how they’re empowering their external sales force with improved knowledge sharing, enhanced customer communication, and better data retention – using SAP CRM.

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Mohawk: Personalized Interactions Using CRM

Find out how to target customers for specific pricing and promotions. Mohawk developed a mobile app to run with the SAP Customer Relationship Management application. The sales team now has a complete customer view, online or offline.

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IEWC: Pursuing More Opportunities

See how Industrial Electric Wire and Cable (IEWC) used the SAP CRM on-demand solution to create a central repository of data. Now the company is able to improve decision making, boost visibility into real-time data, and pursue more sales opportunities.

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Solutions for Sustainable Customer Relationship

*All implementation results are for informational purposes only and the examples provided while based on actual SAP customers’ experiences do not represent commitments or guarantees by SAP and/or its partners. Actual pricing, costs, and implementation results may vary, based on customer-specific requirements and needs. The only warranties for SAP products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.