Build loyalty – with our customer and field service solutions for electronics and high tech companies

Delight customers and differentiate your brand by delivering exceptional service every time – with our customer and field service solutions for electronics and high tech companies. Leverage social networks and the latest technology to better understand and engage your customers across any channel.

  • Deliver a consistently high level of service across all customer interaction channels
  • Provide a complete, real-time view of customers to help reps deliver personalized service
  • Streamline service operations – through virtual contact centers, collaboration, and mobility
  • Manage professional services profitably with comprehensive contract, billing, and resource tools
  • Ensure efficient spare parts management and gain full visibility into your parts inventory
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Solutions for Customer Service and Field Repair

We can help.

Want to learn more about SAP for High Tech?