SAP Services Portfolio

Planning

In the planning phase of the software life cycle, SAP Services covers every aspect of preparing for and designing your systems and processes.

Program and project management – Helps organizations achieve goals, increase the effectiveness of complex programs, and resolve the challenges involved in instituting organizational change and maximizing the benefits of implementing SAP solutions
Business process design – Offers expert guidance in designing the architecture of business processes, associated systems, and organizational structures – helping organizations innovate and improve business performance by establishing best practices and quality assurance procedures and performing process analyses and redesigns that identify organizational weaknesses, introduce transparency into processes, and calculate operational potential via a process-cost analysis
Custom solution development and support – Offers a comprehensive range of development services for creating unique solutions that meet specific business needs and that support efforts to optimize processes, increase speed-to-market, improve quality, and reduce risk

Business and IT strategic consulting – Helps organizations assess – before developing a new or upgrading an existing IT infrastructure – the value of adding new solutions and processes by analyzing their requirements for expanding business operations and identifying and quantifying their IT investments for delivering value to – and building relationships with – customers via solution planning, business process analysis, business requirements analysis, and value assessment
Solution and architecture design – Provides expert guidance in integrating business solutions into an enterprise architecture and aligning the architecture with business strategies
Technology architecture design – Offers expert guidance in designing IT systems that can function as a robust, feasible, and scalable landscape by providing help in developing an IT system landscape strategy, initiating an internal rollout, designing distributed and centralized systems, and implementing software change management efforts
Support and operations strategy – With these services, you can set up effective support structures, determine the optimum support depth, calculate total cost of ownership, and identify the right strategy for system operation.

Solution assessment – These services can, for example, help you identify integration issues and check the technical feasibility of an implementation project in terms of infrastructure, sizing, and volume. They also identify weak points in your existing solution landscape, along with the impact on your core business processes.
Quality and risk management – SAP consultants can help you implement projects that realize your strategic and operational objectives. We can help identify and manage implementation risks, review the project's progress, and scrutinize technical design, examining how your solution design aligns with your business needs.

Enablement and assessment of support and operations – Enablement and assessment of support and operations lets you build and optimize a solution support organization that will support your solutions end-to-end. That includes assessing and supporting the setup of effective support structures and processes. Knowledge is transferred through training workshops that enable your support organization to analyze and solve problems.
Education, training, and certification services – Provides expert guidance and a comprehensive range of courses and certifications in using SAP solutions and systems that can help IT professionals and end-users perform in ways that support organizational efforts to improve daily operations, implement organizational strategies, and generate business benefits

Want to learn more? Contact SAP for more information.