Certification Test

SAP Certified Support Consultant SAP Business One 2007

Booking Code

C_TB1250_07

The certification test Support Consultant SAP Business One 2007 verifies the knowledge in the area of providing SAP Business One support. This certificate proves that the candidate has a basic understanding within this consultant profile, and can implement this knowledge practically in projects. Prerequisites: SAP Business One Support Consultant e-learning curriculum including SAP Business One Product Training e-learning curriculum, and SAP Business One Implementation Consultant e-learning courses Or Classroom training: TB1000 (SAP Business One - Logistics), TB1100 (SAP Business One - Accounting), TB1200 (SAP Business One - Implementation), And eLearning materials the SAP Business One 2007: Prerequisite e-learning for Implementation Consultant classroom training, the courses in the Support for SAP Business One section in SAP Business One Support Consultant e-learning curriculum.

Software

Software components: SAP Business One Release 2007

Number of Questions

Duration

180 MIN

Notes

Please note that you are not allowed to use any reference materials during the certification test (no access to online documentation or any SAP system).
The certification test Support Consultant SAP Business One (2007) verifies the knowledge in the area of providing SAP Business One support. This certificate proves that the candidate has a basic understanding within this consultant profile, and can implement this knowledge practically in projects.

Competency Areas

The following list helps you to identify the competency areas covered in this test. The percentage indicates the portion of the test dedicated to a particular competency area.

Weighting per Topic (not listed for all exams):

+ = <8%

++ = 8-12%

+++ = >12%

Competency

Importance

	Way(s) to attain
Topic	Primary	Alternative	Other

Support Topics: My role as a support consultant (8%)

< 10%

Support levels	TB1000, TB1100, TB1200
Message priority and Business impact	TB1000, TB1100, TB1200
Message component	TB1000, TB1100, TB1200
The support process	TB1000, TB1100, TB1200

Search for Knowledge (8%)

< 10%

Service market place	TB1000, TB1100, TB1200
Support dashboard	TB1000, TB1100, TB1200
SEARCH for Information	TB1000, TB1100, TB1200

Examine the Problem (8%)

< 10%

The trouble shooting process	TB1000, TB1100, TB1200
Build your test environment	TB1000, TB1100, TB1200

Gather all relevant information (8%)

< 10%

SAP support tools	TB1000, TB1100, TB1200
Missing functionality and Consulting issues	TB1000, TB1100, TB1200

Monitor customer details and message status (8%)

< 10%

Monitoring and routing a message	TB1000, TB1100, TB1200
Monitor Customer Details	TB1000, TB1100, TB1200
Early Watch Alert	TB1000, TB1100, TB1200

Application Topics: Overview and Fundamentals (6%)

< 10%

Master Data (6%)

< 10%

Items and Warehouses	TB1000, TB1100, TB1200
Business Partners	TB1000, TB1100, TB1200

Logistics (18%)

11-20%

Document Handling	TB1000, TB1100, TB1200
Purchasing - A/P	TB1000, TB1100, TB1200
CRM	TB1000, TB1100, TB1200
Sales - A/R	TB1000, TB1100, TB1200
Service	TB1000, TB1100, TB1200
Cross-Functionalities	TB1000, TB1100, TB1200
Inventory Transactions	TB1000, TB1100, TB1200
Production	TB1000, TB1100, TB1200
MRP	TB1000, TB1100, TB1200

Accounting (12%)

11-20%

Financials	TB1000, TB1100, TB1200
Banking	TB1000, TB1100, TB1200
Period-End Closing and Reporting	TB1000, TB1100, TB1200

Implementation (12%)

11-20%

Installation	TB1000, TB1100, TB1200
Licensing	TB1000, TB1100, TB1200
Configuration	TB1000, TB1100, TB1200
SAP Business One Service Manager	TB1000, TB1100, TB1200
User-definied Fields and Tables	TB1000, TB1100, TB1200
Queries and Alerts	TB1000, TB1100, TB1200
Formatted Search	TB1000, TB1100, TB1200
Print Layout Designer	TB1000, TB1100, TB1200
Data Transfer Workbench	TB1000, TB1100, TB1200

Administration (6%)

< 10%

Approval Procedures	TB1000, TB1100, TB1200
User and Authorization Management	TB1000, TB1100, TB1200
Users, Employees, and Passwords	TB1000, TB1100, TB1200