When you take advantage of SAP training courses for sales and service, you can ensure that these key customer-facing groups have the tools they need to win customers -- and keep them satisfied.

Our sales curriculum is designed to address the needs of all roles within your sales department. You'll learn how to leverage SAP sales functionality to optimize sales activities; deliver quick pipeline analyses; and manage tasks, contacts, and customers. You'll also be able to better organize sales territories, maximize opportunities, and manage the sales process -- from request and quotation to order and invoice.

On the services side, our SAP curriculum will empower you to manage the entire service life cycle efficiently and intelligently. You'll learn how to optimize key processes, including service planning and forecasting, scheduling, service operations management, and professional services. Plus, you'll discover how to manage customer service and support tools such as contracts, warranties, and installation processing. And with training in a range of service analytics tools, you can assess your performance in key service areas.

Sales and Services

• Sales Order Management
• Aftermarket Sales & Services
• Global Trade Management - Foreign Trade Management