SAP Enterprise Support

End-to-end solution operations

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What do you expect from your applications? High levels of availability and continuity? The flexibility to quickly implement changes? Low total cost of ownership?

To realize such expectations, you need an IT strategy that helps you accomplish your objectives:

• Manage complexity, risks, and costs
• Optimize application management activities
• Leverage the experience of both your organization and your software supplier through standardized processes

With end-to-end solution operations service from SAP, you benefit from an overall blueprint for optimizing the operations of your SAP solutions. This service exemplifies our commitment to providing you with the tools, hands-on training, services, and education you need to help your support staff get the most out of your SAP solutions.

• Run SAP methodology – Helps organizations effectively implement – and exploit the functionality within – end-to-end SAP solutions, so that they can improve application management and business process operations
• End-to-end training and certification – Offers an organization's employees the opportunity to learn about the tools – and acquire the skills – involved in managing today's complex IT landscapes
• SAP standards for solution operations – Helps IT and business process experts harness their organization's widespread IT landscapes so that they can better implement service-oriented architecture (SOA) strategies