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SAP SERVICES:

SOFTWARE MAINTENANCE AND SUPPORT: BROCHURES & WHITE PAPERS

For details about the benefits and capabilities of SAP Active Global Support, check out the following information:

Showing 1-10 of 10
 
 Title   Asset Type 
"Implementing Enterprise Resource Planning: Lessons Learned from the Front"
Discover the crucial roles that executive-level support, stakeholder involvement, end-user buy-in, and solution-vendor expertise play in establishing key best practices for achieving successful enterprise resource planning (ERP) implementations. Learn from what has been done well – and what has yet to be done well. 
     "Implementing Enterprise Resource Planning: Lessons Learned from the Front" (2 MB)
SAP InSight
"Master Data Management: Extracting Value from Your Most Important Intangible Asset"
Explore the importance of sound master data and the benefits of how achieving effective master data management can offer your business, including improved operational efficiencies, increased revenue opportunities, better business insights, and tighter compliance with regulatory requirements. 
     "Master Data Management: Extracting Value from Your Most Important Intangible Asset" (768 KB)
SAP InSight
"Paving the Way to a Successful Upgrade Project"
Understand how the SAP Upgrade Assessment for SAP ERP service delivers the expert advice and assistance you need to upgrade to a new SAP ERP release. We help you find the right services for upgrade projects, provide effective training, identify where you can increase business value, and help you develop a solid business case.  
     "Paving the Way to a Successful Upgrade Project"  (173 KB)
Solution Briefs
"Run SAP Methodology: How to Implement End-to-End Solution Operations"
Examine how Run SAP methodology helps you optimize implementation and ongoing management of end-to-end solution operations. The focus is on application management, business process operations, and administration of the SAP NetWeaver technology platform. SAP Active Global Support defines a clear, shared methodology. 
     "Run SAP Methodology: How to Implement End-to-End Solution Operations"  (636 KB)
Thought Leadership
"Run SAP Methodology: Scope Assessment"
Learn how a scope assessment can help you optimize the implementation and management of end-to-end solution operation processes in your IT landscape and support organization. The service deliverable is an initial project plan proposal with work packages, timelines, training courses, and an estimation of work effort. 
     "Run SAP Methodology: Scope Assessment" (370 KB)
General Brochures
"Safeguarding Upgrades of Your SAP Applications"
Learn how organizations are managing SAP software upgrades with SAP safeguarding services that anticipate challenges at every project stage. A customized plan, upgrade blueprint, technical quality manager, and on-site support team are just some of the highlights of the SAP Safeguarding for Upgrade portfolio of services. 
     "Safeguarding Upgrades of Your SAP Applications" (250 KB)
Solution Briefs
"SAP Enterprise Support: Protecting Your Investment"
Find out how SAP Enterprise Support services can help companies that are running core business processes across multiple platforms, applications, and networks. SAP Enterprise Support services enable business operations to run securely without interruption, including components developed by customers and partners. 
     "SAP Enterprise Support: Protecting Your Investment" (495 KB)
Solution in Detail
"SAP MaxAttention - Comprehensive Support Tailored to your Needs"
Consider how the SAP MaxAttention support option gives you access to more than 6,000 SAP service and support specialists worldwide. You get technical risk mitigation during implementation and upgrade projects – and optimization of the solution and operations during the run phase to reduce cost and improve support efficiency. 
     "SAP MaxAttention - Comprehensive Support Tailored to your Needs"  (184 KB)
Solution in Detail
"SAP Services: Bringing IT Investments to Life"
Learn how SAP Services can help customers build their IT strategy and blueprint, plan resources, and understand how to use SAP technology within a business process. Get an introduction to six of the many programs, tools, and offerings that comprise the SAP Services portfolio. SAP Insider (April-May-June 2008)  
     "SAP Services: Bringing IT Investments to Life"  (1012 KB)
Thought Leadership
"Unified Life-Cycle Management with SAP NetWeaver"
Explore how the SAP NetWeaver platform helps you meet business requirements by implementing crucial IT practices in a flexible, step-by-step approach at lower costs -- such as automating application management processes and optimizing all facets of an application’s life cycle for reacting to business need changes. 
     "Unified Life-Cycle Management with SAP NetWeaver" (244 KB)
Solution Briefs
Showing 1-10 of 10
 

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