SAP Services helps companies minimize total cost of ownership and maximize the return on their investments in SAP solutions. Find out how organizations are benefiting from our tools, technologies, and methodologies:

ABB Switzerland Ltd.

Learn how this automation technology leader used SAP Solution Manager to improve operations of its worldwide SAP systems and achieve service desk functionality that helps it manage a worldwide support system for SAP users more efficiently, resolve issues faster, and reduce costs.

Read the customer success story (PDF, 240 KB).

Airbus

Read how this world-renowned aircraft manufacturer reduced its problem resolution time by 40%, cut the cost of ownership, and improved the ROI for its online buying solution with SAP Solution Manager and SAP Solution Management Optimization.

Read the customer success story (PDF, 143 KB).

Canadian Niagara Power

Discover how Ontario-based Canadian Niagara Power gained a new way to proactively monitor system performance in just two days – with the help of SAP Active Global Support and SAP Solution Manager.

Read the customer success story (PDF, 267 KB).

Carlsberg Polska

Read how the IT support service for this beverage company automated processes and solution monitoring capabilities using SAP Solution Manager – and improved service desk efficiency, upgraded change management processes, and enabled solution monitoring capabilities.

Read the customer success story (PDF, 178 KB).

Carter Holt Harvey

Discover how this large New Zealand-based forest products company uses SAP Solution Manager to manage processes for requesting, approving, and making functional changes to the SAP applications that run the company's operations.

Read the customer success story (PDF, 216 KB).

Cendres & Métaux

Learn how Cendres & Métaux leveraged the expertise of SAP Consulting to successfully implement SAP Solution Manager, empowering the company to eliminate cumbersome system-by-system IT monitoring in favor of constant, efficient monitoring from one source.

Read the customer success story (PDF, 231 KB).

Colgate-Palmolive

Find out how Colgate-Palmolive centralized IT support in an overall global IT initiative and used SAP Solution Manager, with the help of SAP Consulting services, to establish an integrated change control process – redeploying regional support centers to more value-added initiatives.

Read the customer success story (PDF, 331 KB).

Endress+Hauser

Learn why this leading supplier of measuring instrumentation and automation solutions for process engineering, with 6,000 employees worldwide, turned to SAP Solution Manager to ensure a smooth implementation of an ambitious SAP Customer Relationship Manager project.

Read the customer success story (PDF, 289 KB).

Feldschlösschen Getränke

See how Feldschlösschen Getränke, the Swiss subsidiary of Carlsberg Breweries, stabilized and streamlined its change request process in compliance with IT Infrastructure Library (ITIL) standards – while keeping operations running efficiently and holding its wide market lead with SAP Solution Manager.

Read the customer success story (PDF, 242 KB).

GISA

Learn how GISA automated project life cycles, improved troubleshooting, and increased the efficiency of its change processes with SAP Solution Manager. Workshops from SAP Consulting services enabled GISA to reap the tool's benefits quickly.

Read the customer success story (PDF, 181 KB).

Ivoclar Vivadent

Discover how Liechtenstein-based dental-products specialist Ivoclar Vivadent implemented SAP Solution Manager to streamline administration of its global SAP software environment. The versatile application management platform enhances transparency across all SAP systems, increases availability, and streamlines key tasks.

Read the customer success story (PDF, 397 KB).

Larsen & Toubro Infotech

Read how this IT services provider for its parent company's business units upgraded its SAP Solution Manager application management platform with added functions – projecting cost reductions of 25% to 30%.

Read the customer success story (PDF, 274 KB).

LG CNS

See why this IT service provider cost effectively monitors and manages multiple SAP landscapes from a central location by using SAP Solution Manager. LG CNS centralized and improved remote access and support for all customer installations – increasing customer satisfaction.

Read the customer success story (PDF, 238 KB).

Panalpina

Learn how Switzerland–based logistics services provider Panalpina implemented SAP Solution Manager to tap the full potential for monitoring and analyzing software. This new functionality ensures high performance and availability of its IT infrastructure – accelerating support processes by 200%.

Read the customer success story (PDF, 199 KB).

Resource Informatik

Explore how Swiss-based SAP service partner Resource Informatik provides its customers with a central support desk and proactive systems monitoring through implementation of SAP Solution Manager. As a result, the firm retired its e-mail-based legacy system.

Read the customer success story (PDF, 239 KB).

Statoil

Learn how SAP Consulting helped Statoil develop an effective method to introduce new SAP software to Statoil's workforce. SAP consultants suggested using SAP Solution Manager, an application management solution that streamlines all work related to SAP solutions across their entire life cycle.

Read the customer success story (PDF, 231 KB).

Suva

Explore how Suva, the Swiss National Accident Insurance Fund, used SAP Solution Manager to map and document its business processes and establish an upgrade strategy to accelerate and stabilize the testing process of future SAP implementation projects.

Read the customer success story (PDF, 212 KB).

Turners & Growers Ltd.

Read how SAP Consulting helped this New Zealand distributor of fruit and produce discover the support desk functionality of SAP Solution Manager and facilitate its implementation as a low-cost, quick-return replacement for the company's off-site support desk.

Read the customer success story (PDF, 130 KB).