SAP Services

Run Services

To thrive in the current global economic downturn, organizations are increasingly leveraging their IT systems to strategically differentiate their business from their primary competitors. As a result, many are gaining both a better market position and a clearer understanding of their enterprise-wide ecosystems and networks.

But many are also finding that the inherent complexity in running their IT infrastructures – and the associated high costs of investing in IT initiatives – is preventing them from generating significant business value. What can you do? Innovate, by doing more with less, by optimizing your operations and cutting IT costs – even as you increase service levels and performance quality. How?

By working with our consultants, you gain expert guidance in optimizing the operations life cycle of your SAP solutions. As a result, you can not only increase services and improve performance, you can also reduce your IT costs.

To accomplish this, we help you plan, assess, and benchmark your existing IT landscape – so you can realize your business-critical IT objectives:

• Streamline IT operations to reduce complexity
• Allocate resources efficiently to focus on business differentiation
• Manage the life cycle of applications by using best practices for IT service management
• Align business and IT priorities within and beyond the enterprise

Delivering Solutions for Your IT Challenges

• SAP Solution Manager – Offers a centralized, robust solution management toolset that facilitates technical support for distributed systems – with the functionality that covers all key aspects of solution deployment, operation, and continuous improvement, and with this, combines tools, content, and direct access to SAP to increase the reliability of solutions and lower total cost of operations
• Run SAP methodology – Helps organizations effectively implement – and exploit the functionality within – end-to-end SAP solutions, so that they can improve application management and business process operations
• Testing Services – Helps organizations evaluate their testing tools and processes and minimize the effort involved in conducting testing activities
• Operations optimization services – Provides expert guidance in benchmarking, assessing, and optimizing an organization's operational tools, processes, structures, and skills, and with this, helps organizations potentially minimize the cost of running SAP solutions
• SAP Application Management Services – Offers the support needed to manage and optimize the performance of SAP landscapes, providing organizations with the freedom they require to perform their core business activities
• Conversion, migration, and landscape optimization – Consolidates, harmonizes, and optimizes IT systems to align existing system landscape after restructuring an organization, updating existing processes, or acquiring a new company, and with this, covers a variety of business scenarios and helps align a system landscape with individual business requirements
• Education, training, and certification services – Provides expert guidance and a comprehensive range of courses and certifications on using SAP solutions and systems that can help IT professionals and end-users perform in ways that support organizational efforts to improve daily operations, implement organizational strategies, and generate business benefits