Consulting Services
Integrated service delivery
Because technology continues to evolve and change the way organizations operate, executives are increasingly relying on IT systems to facilitate their generating and delivering the products and services they need to compete in today’s volatile global economy. To fully optimize this link between business performance and IT performance – between business flexibility and IT agility, you need guidance in identifying and getting the IT services you require.
Innovation That Optimizes IT Service Delivery
Our SAP Services sales and project managers can guide you in using our three-dimensional integrated service delivery model, a framework focused on sourcing, delivery method, and service deliverables. With our help, you can clearly identify and quickly select – from our catalog of standardized and reusable services – the services that best match your particular requirements for projects ranging from implementations to upgrades to support.
To accomplish this, we work with you to plan your project’s front-end: We analyze your project requirements, organize your project into work breakdown structures, and match your requirements to our reusable services – delivered on-site or remotely, by local, regional, or global experts – to not only create, from our model’s three dimensions, a tailored offering of services, but also identify, within SAP Services, the most appropriate resources and delivery groups that can help you reduce project risk, accelerate project completion, lower project costs, and generate higher levels of project quality than previously delivered or envisioned.
Leveraging Our Global Experience to Support Your Business Agility Needs
To optimize your effort, we help you leverage our globally integrated knowledgebase and our worldwide network of highly trained specialists, individuals who have unparalleled experience in process standardization. As a result, you access the expert support we have successfully delivered over the past three decades to our thousands of customers around the world.
To learn more about how our integrated service delivery can help you, you can contact your SAP Services sales team. Together, our team and yours can help you realize project goals – including accelerating your time-to-value and improving your decision making and delivery processes – while minimizing project risk.