SAP supports leading global and regional BPO providers for human resources outsourcing, procurement outsourcing, finance and accounting outsourcing, B2B collaboration, and industry verticals.

Human Resources Outsourcing

Leading human resources outsourcing (HRO) providers deliver services based on the SAP ERP Human Capital Management (SAP ERP HCM) solution and the SAP NetWeaver platform:

Global Providers

• Accenture – Transforms HR service delivery with a comprehensive set of outsourcing services that dramatically reduces costs and improves organizational capabilities
• ACS – Provides a full range of HR outsourcing services and solutions to business and government clients worldwide
• ARINSO International – Provides a platform for global payroll and human resources BPO services for both national and multinational enterprises, through its "euHReka" offering
• Automatic Data Processing (ADP) – Delivers a single-source multilingual, multicurrency HRO service solution to multinational corporations in over 30 countries
• Convergys Employee Care – Offers globally integrated, technology-enabled HRO solutions – transforming HR departments from cost centers into strategic business partners
  • Read the Convergys partner success profile (PDF)
• EDS/Excellerate HRO – Delivers a flexible portfolio of human resources outsourcing services to midsize and large employer organizations
• IBM – Provides HR transformation, HR analytics, HR applications and infrastructure, and HR specialty services

Regional Providers

• LogicaCMG, EMEA – Provides platform-based access to specialist knowledge within HR outsourcing

Regional Providers – with Country Focus

• BASF IT Services, Germany
• Bayer Business Services, Germany
• CDP, Greater China
• HBS Business Services Group Ltd., United Kingdom
• Human Resource Management Service & Consulting Co., Ltd., Japan
• Mouchel Parkman, United Kingdom
• Payoffice, Australia and New Zealand
• SDWorx for Public Sector, Belgium
  • Read the SDWorx partner success profile (PDF)
• TATA Consultancy Services, India
  • Read the TATA partner success profile (PDF)

Procurement Outsourcing

Leading procurement outsourcing (PO) providers deliver services based on the SAP Supplier Relationship Management (SAP SRM) application and the SAP NetWeaver platform:

• Accenture – Provides a complete source-to-pay offering focused on driving real business outcomes
• HUBWOO – Leverages the SAP E-Sourcing and SAP Supplier Relationship Management (SAP SRM) applications to offer SAP solution-enabled BPO services for the full source-to-pay scope, including sourcing and procurement
• IBM – Leverages a standard procure-to-pay platform based on SAP SRM
• Infosys – Provides a complete end-to-end offering for procurement operations in North America
• Quadrem – Provides a global source-to-pay solution powered by SAP SRM and tightly integrated with one of the world's largest supplier networks

B2B Collaboration

• crossgate – Specializes in B2B integration and cross automation – spanning media with the automation of business processes within and between companies leveraging the SAP NetWeaver Exchange Infrastructure component
  • Read the crossgate partner success profile (PDF)

Industry Verticals

Leading BPO providers serving specific industries deliver their services based on SAP solutions:

• Capgemini Energy – Delivers customer care, billing, back office, and call center services to midsize utility companies in North America
• DeTeImmobilien – Provides real estate management outsourcing in EMEA