SAP Services

Business Process Outsourcing

To become leaner and more efficient, an increasing number of organizations are reviewing their value propositions and restructuring their operations. Many are also outsourcing their peripheral activities via business process outsourcing (BPO).

By outsourcing peripheral activities – as well as non-core business processes – to external providers, you can spend less to implement such business functions as human resources and procurement. As a result, you can better allocate and leverage your resources – and more fully focus on developing your core competencies so that you optimally drive growth and innovation.

Enabling BPO Providers

Although SAP is not a BPO provider, we do support BPO providers by delivering the solutions that set up the services they deliver. In using delivery platforms based on SAP solutions, BPO providers can differentiate their services from traditional BPO offerings and help their customers generate sustainable business benefits – reduced costs, fewer risks, and improved process quality.

Our platforms are based on the latest versions of SAP applications and deployed to provide organizations with cost-effective and standards-compliant solutions. With our dedicated services of solution design, delivery, and management support, BPO providers gain up-to-date insight and state-of-the-art performance that complements their core business function.

As a global solution provider for shared-service centers, we can also support many BPO segments. Our customers benefit from implementing such BPO-aligned applications as SAP ERP HCM and SAP SRM as well as our industry-specific processes. 

Powering BPO Operations

Our solutions provide the power that drives dozens of large and complex BPO operations worldwide, solutions that are delivered through the services offered by our select BPO providers.

Supporting BPO Providers

By working closely with our BPO providers, and offering them opportunities to gain our BPO certification and access our other services (i.e., SAP Enterprise Support, SAP Safeguarding), we help them develop the capabilities they need to maintain a high level of technical expertise in using SAP solutions and delivering proven support. Learn More. 

Delivering Business Benefits

How does SAP technology – and its BPO-specific deployment – help our select BPO providers deliver better BPO services? We offer the functionality they need to lower costs, improve risk management, and optimize process quality. Learn More.