Strategic IT

Run and optimize IT

Explore the services finder.

Is your IT organization is looking to reduce costs and improve operational efficiencies by deploying a unified business process platform? With SAP Services you can realize these objectives.

Our consultants can provide the guidance you need to run your IT systems more efficiently across your entire landscape. With our help, you can accomplish four goals:

• Optimize IT for strategic business initiatives
• Design an enterprise architecture to enable greater flexibility
• Consolidate heterogeneous solutions to simplify the IT landscape
• Manage applications effectively

SAP Services to Help You Run IT Across Your Landscape

• SAP system landscape consolidation and harmonization – Supports the planning and realization of a system landscape consolidation at the client level and helps organizations set up a multi-client system for simplifying or centralizing the system landscape and select the appropriate business objects – sales orders, invoices, and serial numbers – they need to transfer, including SAP ERP, SAP CRM, and SAP SRM
• Business process outsourcing – Supports a network of BPO providers by offering the business services which can help organizations generate sustainable business benefits – reduced costs, fewer risks, and improved process quality
• Custom solution development and support – Offers a comprehensive range of development services for creating unique solutions that meet specific business needs and that support efforts to optimize processes, increase speed-to-market, improve quality, and reduce risk
• Education, training, and certification services – Provides expert guidance and a comprehensive range of courses and certifications on using SAP solutions and systems that can help IT professionals and end-users perform in ways that support organizational efforts to improve daily operations, implement organizational strategies, and generate business benefits
• SAP Solution Manager – Offers a centralized, robust solution management toolset that facilitates technical support for distributed systems – with the functionality that covers all key aspects of solution deployment, operation, and continuous improvement, and with this, combines tools, content, and direct access to SAP to increase the reliability of solutions and lower total cost of operations
• SAP Application Management Services – Offers the support needed to manage and optimize the performance of SAP landscapes, providing organizations with the freedom they require to perform their core business activities
• Operations optimization services – Provides expert guidance in benchmarking, assessing, and optimizing an organization's operational tools, processes, structures, and skills, and with this, minimizes the cost of running SAP solutions
• Testing services – Helps organizations evaluate their testing tools and processes and minimize the effort involved in conducting testing activities

Maintenance and Support Services

• SAP Enterprise Support – Provides support through a 24/7 guaranteed service-level agreement as well as continuous quality checks and expert guidance in implementing SAP ERP enhancement packages and support packages
• SAP MaxAttention – Helps organizations reduce total cost of ownership and increase business benefits – measured through a balanced scorecard – via support for safeguarding complex solutions, implementing continuous improvement practices for productive solution operations, and planning new releases and upgrades
• SAP Safeguarding – Helps organizations manage the risks and reduce the costs involved in implementing new IT solutions, upgrading existing systems, and migrating critical data