Operational Excellence

Run efficient manufacturing

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To meet continuously escalating operating-cost pressures and customer-quality expectations, your need IT support for lean and agile production performance – enabling you to collaborate with stakeholders and dynamically respond to unpredictable operating and marketplace changes.

SAP consultants can help you analyze and assess your manufacturing processes and your organization’s strategic direction. You get a best-practices-based road map for implementing your IT-based process improvements, resolving your cost and quality challenges, managing your supply chain, responding to unforeseen changes, and realizing your key objectives.

Consulting services

• SAP Business Process Strategy Analysis – SAP Business Process Strategy Analysis assists you in reviewing and redefining your organization's overall direction to serve customers and secure lasting success in a highly competitive market. These services enable completely new approaches to supply chain management, customer relationship management, and collaborative tactics. Sound business value is based on customer needs – rather than technology – as the only valid justification for investments.
• SAP Solution Business Value Assessment – SAP Solution Business Value Assessment helps you define and implement business-process improvements enabled by technology. Projects may be focused on one or more "mega" business processes – such as sales-to-cash or plan-to-deploy – and oriented toward enterprise-wide support processes or reporting and analytics.

Software maintenance and support

• SAP MaxAttention – The SAP MaxAttention support option allows you to take advantage of customized services and on-site specialists who help continually optimize your SAP solution and ensure that it supports your business goals. It goes beyond traditional operations support to drive ongoing solution enhancement and deliver competitive advantages.
• SAP Enterprise Support – SAP consultants provide you with a 24/7 guaranteed service-level agreement, continuous quality checks, support advisory, and advanced support for implementing ERP enhancement packages and support packages. An enterprise edition of SAP Solution Manager enables proactive risk reduction while integrating end-to-end operations, leveraging built-in innovation, and increasing the business value of your SAP solutions.

Education services, training and certification

• SAP Enterprise Learning – Through this service, you can integrate back-office ERP functionality with the functionality you need to operate learning management systems (LMS) and learning content management systems (LCMS). As a result, you can improve your maturity in competency management, performance management, and analytics, including the capability to support ad hoc reporting. Our SAP consultants can help you establish your IT environment via traditional classroom training, virtual classrooms, Web-based training, and computer-based training.
• SAP Productivity Pak by RWD – In selecting these two suites of software tools, you will acquire the multi-language capability to create documentation, obtain context-sensitive online help, and develop, store, and manage transaction simulations. With SAP Productivity Pak by RWD, you can create professionally formatted text and interactive learning environments that help end users, content authors, and training administrators acquire the knowledge and skills they need to exploit SAP solutions. 
• Certification – Few credentials in the business world carry the value of SAP certification. Those who hold it have demonstrated their abilities by passing demanding, process-oriented exams. Available at the Associate, Professional and Master levels, we have designed our certifications to accommodate all of your business needs. Regardless of whether you're an SAP partner, customer, or user, an SAP certification can help you and your IT personnel acquire the knowledge and skills which can give your organization a distinct competitive advantage.