REDISCOVER SAP CRM – Day One

THERE HAS NEVER BEEN A BETTER TIME THAN NOW TO CHECK OUT SAP CRM

There has never been a better time to take another look – or your first look – at the SAP Customer Relationship Management (SAP CRM) application. The most anticipated release in years, SAP CRM 2007 represents a dramatic advancement in functionality, quality, and usability. SAP CRM 2007 uniquely leverages information from across the enterprise to help you deliver superior value to your customers – in ways not possible before.

MARKETING Make performance and spending information visible. React quickly to changing market conditions. Gain the insight you need to deliver marketing messages successfully. Get more information focused on marketing.	SALES Deliver comprehensive and relevant customer insight to your sales teams. Enable your sales people to make realistic commitments to customers. Make selling simple and fun. Get more information focused on sales.	SERVICE Resolve customer issues fast and efficiently. Focus on solving customer problems on first contact. Transform service into a profit center via relevant cross-sell & up-sell offers. Get more information focused on service.

Break your preconceived notions about SAP CRM. Take a look at what others are doing, and learn more about how SAP CRM can help your company become a best-run business:

See Information for Day One:

• Webcast – Delivering Superior Customer Value through End-to-End Business Processes
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• SAPPHIRE news bytes – SAP Customer Relationship Management Receives Accolades for Ease-of-Use
• Business transformation study – Eclipse Aviation (PDF)
• Customer success story – HSE24 (PDF)
• White paper – Courting Today's Bank Customer: Why a New Wave of CRM Involves the Whole Enterprise (PDF)

See Information from:

• Day Two – Tuesday
• Day Three – Wednesday
• Day Four – Thursday
• Day Five – Friday