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Deliver stellar customer service with SAP software

Get the tools and technology you need to delight your customers, differentiate your brand, and drive new revenue – with customer service software from SAP. Leverage real-time, contextual customer insights to increase engagement and foster loyalty. Proactively solve issues with predictive capabilities and sentiment analysis. And empower field service reps with mobile access to key information and state-of-the-art data visualization tools.


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Explore our solutions

Our customer service software can help you deliver differentiated experiences – profitably.

Call center agents using customer service support software

Demo: Deliver Superior Service with SAP CRM

Watch this quick demo to see how the service functionality in SAP Customer Relationship Management can help you solve problems on the first call, better understand customer entitlements, and transform service from a cost center to a profit center.

Cashier representing proactive customer service

Aberdeen: Social Media and Customer Service

Leveraging social media for customer service isn't a new concept, but few service organizations have fully embraced it. Read this Aberdeen report to learn why – and explore recommendations and best practices for getting started with the social Web.

Cashier representing consistent cross-channel customer service

Gain an Edge with SAP Technology

Sprint past the competition with the latest innovations from SAP. No matter your line of business, we can help you harness powerful cloud, in-memory, analytics, and mobile technologies – to seize new opportunities and rapidly adapt to change.

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CRM 2014: Las Vegas, April 1-4

Join SAP and SAPinsider to get the latest industry insights and best practices, lessons learned from customers, and product updates from SAP. Early bird expires February 28, so register now to save $200.