Leapfrog the competition – integrated, multi-channel banking that goes beyond the basics

Today’s tech savvy consumers demand access to anytime, anywhere banking - but the basics are no longer enough. They expect experiences that are personalized to their portfolio and lifestyle, feature technology innovations, and allow them to move seamlessly across the online and mobile channels.

  • Make it easy for people to deposit checks, make payments, and transfer funds  from home, or while on the go
  • Provide them personalized financial services – loans, brokerage, planning, and more
  • Gain a complete understanding of each customer based on interactions across every banking unit
  • Inspire them with unique offers – in the moment – based on their past behavior and current context and location
  • Captivate them with tools that help them manage their loyalty status and earn more rewards
  • Empower the unbanked and under banked with access essential financial services from any mobile phone
Various mobile devices showcasing banking apps
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Woman on line for the teller in a bank

How to Make Consumers Love Their Banks

Creating a strong emotional connection with your customers is a must if you want to keep online competitors such as Google and PayPal from stealing your vital transactions. Discover how to transform your business by creating the kind of customer experience that drives trust and loyalty.

Man sitting at table banking online using his smartphone

Mobile Apps that Build Loyalty & Revenue

The key to mobile success is to offer retail banking apps that delight your customers, exceed expectations, and encourage regular use. See how innovative companies have created highly customized mobile experiences that cultivate loyalty and convince customers to try more of your products.

Man outside on city street using a banking app on his mobile device

Why the “Customer First” Mobile Approach Works

Mobile and social media technology have created a permanent shift in consumer expectations. Banking customers now demand personalized service and 24/7 access to their accounts. Ovum explores how banks should embrace mobile technology to drive engagement and boost revenues.

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Consumer Mobile Solutions for Banking